Job Description What You Will Do: ● Own the delivery of product in accordance with the Product roadmap and quarterly commitments. ● Lead, facilitate, and ensure the Agile process is rigorously followed by the team. ● Coach the team on Scrum principles and practices, and help them to have a clear vision and self-management. ● Manage team resources to ensure effective participation in agile events as well commitment and progress towards assigned work. ● Partner with Product and Engineering leads to track & relay to team any priorities as well as key customer milestones. ● Partner with Product and Engineering leads to identify, document, and communicate Quarterly delivery scope and schedule based on team capacity. ● Mitigate risks and issues. ● Proactively identify, track and drive resolution of blocking issues/impediments and non-engineering action items. ● Coordinate cross-project dependency, milestone, & release management activities with other Delivery Managers. ● Facilitate triage of incoming customer tickets through ServiceNow. ● Manage Sprint Backlog in Jira. ● Drive change requests for any committed work during a Quarter. ● Establish and drive successful release communications. ● Drive Program level performance reporting, visibility and transparency to both internal and external leadership. ● Recommend and/or implement moderate process improvements for increased productivity. ● Maintain team morale. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements MUST HAVES: ● 10+ years of experience • Strong leadership and presentation experience – running sprints, capacity planning, overall communication • Experience with Front UI/UX Projects – Proficiency in React, Angular, or Vue.js. HTML, CSS, JavaScript, MongoDB • Work closely with front end development teams - Translating UI/UX designs into functional and responsive web pages. • Experience with Back End Projects - Creating and maintaining APIs (Application Programming Interfaces) to enable communication between the front-end and back-end. • Holding the responsibility of the creation and maintain of Epics, User Stories, Defects and Tasks. ● Agile experience as Scrum Master and/or Product Owner ● Expert Experience with Jira, Confluence, Google Suite, Flowcharting (Miro, Visio, Lucidchart) ● Demonstrated strategic planning, strategic facilitation, and executive presentation ● BA/BS, CSM/CSPO ● Demonstrated ability to interact, influence and align with all levels of an organization;