Job Description

As the Laboratory Manager for Northwest Medical Center - Springdale, you will play a crucial role in providing high-quality care to our patients. Our employees benefit from a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a robust 401(k) retirement plan.

                         

Job Summary

The Laboratory Manager is responsible for overseeing the administrative, fiscal, and technical operations of the clinical laboratory to ensure efficient workflow, regulatory compliance, and high-quality patient care. This role involves planning, organizing, and evaluating laboratory functions while managing personnel, budgets, and resources. The Manager serves as a technical supervisor for on-site and off-site clinical laboratory functions, ensuring adherence to corporate policies and regulatory standards.

Essential Functions

Plans, organizes, directs, and evaluates the work of the clinical laboratory, ensuring coordination with other hospital departments to support efficient operations and quality patient care.Hires, trains, evaluates, and develops laboratory personnel while ensuring staff competencies are assessed on an ongoing basis.Ensures compliance with all regulatory requirements, including CAP, CLIA, JCAHO, and other relevant standards, maintaining proper documentation and readiness for inspections.Establishes, reviews, and updates department policies, procedures, and job descriptions to align with organizational and regulatory requirements.Manages the department budget, demonstrating fiscal accountability and achieving outcomes within allocated resources.Collaborates with other hospital departments to resolve issues that impact patient care delivery or organizational objectives.Delegates tasks appropriately while maintaining accountability for departmental operations and outcomes.Actively engages in quality assurance and safety initiatives within the department, addressing issues promptly to maintain high standards.Utilizes hospital-wide and department-specific computer software and technology to streamline laboratory processes and improve efficiency.Performs other duties as assigned.Maintains regular and reliable attendance.Complies with all policies and standards.

Leadership Responsibilities

Supervision and Staff ManagementProvides leadership, mentorship and professional development opportunities for departmental staff.Schedules employees to ensure effective use of resources. Consults with Director on staffing issues.Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.Strategic Planning and Financial OversightDevelops and manages departmental budget ensuring cost effective operations while maintaining high quality service.Monitors expenditures, ensuring cost-effective delivery of services.Evaluates and implements new technologies to enhance operational efficiency.Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.Quality Assurance and Regulatory ComplianceEnsures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.Participates in audits, inspections and accreditation processes as applicable.Follows established quality control practices to ensure accuracy, consistency and safety.Collaboration and CommunicationWorks closely with leadership teams to coordinate and improve service delivery.Stays up-to-date with industry advancements, new technologies, and regulatory changes.Staff ResponsibilitiesMay work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

Bachelor's Degree in relevant field required orFour (4) plus years of direct experience in lieu of a Bachelor's degree requiredMaster's Degree preferred2-4 years of experience in closely related field with Bachelor's degree required2-4 years of previous leadership experience preferred

Knowledge, Skills and Abilities

Strong leadership, organizational, and communication skills.Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.Communicate effectively with leadership, team members, and stakeholders.Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.Problem-solving and critical thinking skills.In depth knowledge of industry best practices and regulatory compliance (if applicable).Strong organizational and time management skills.Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools. 

Licenses and Certifications

MLS - Medical Lab Scientist (Formally MT Certification) required orASCP - Medical Technologist requiredCertified Medical Laboratory Technician (MLT)-AMT preferred orCLS-L - Clinical Lab Scientist License preferred

 

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