Lab Services Alliance Director Job ID 232522 Posted 11-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Laboratory Services Location(s) Lawrence Township - New Jersey - United States of America Full Spectrum Lab Services from CBRE offers a professional suite of services to a variety of clients in the life sciences industry, including those in pharmaceuticals, biotech, medical devices, and genomics, as well as contract research organizations (CROs) and contract manufacturing organizations (CMOs). Our comprehensive range of services includes laboratory consulting, real estate services, instrumentation repair and maintenance, full asset management, and more—covering the entire spectrum of life sciences facilities. With expertise across various life sciences categories, CBRE is a leader in managing highly-regulated spaces within the industry. About the role! Under general direction, responsible for the development of people, processes, and solutions delivered to the life sciences customers laboratory operations. Serves an account level representative, managing key performance indicators, vendor relationships, and compliance requirements. Oversees account-based issues, including management strategy, client relations, team building, and other key contractual strategies. **What You’ll Do:** + Develops each CBRE Laboratory Solutions offering to include service level agreements, KPIs, guidance documents and/or SOPs; training, qualification, quality, and certification programs; and technology infrastructure to support delivery and supply chain partners and strategy. + Participates in the ideation process to develop and test solutions for the future of integrated Lab Services (ILS), collaborating with Marketing, Systems Products, Services, Global Workplace Solutions, and customers. + Provides laboratory solutions, consulting with customers, corporate clients, personnel, and branch offices. Provides solution scope and innovation for high level Life Sciences opportunities. Develops the area / site teams to ultimately deliver these capabilities. + Facilitates, leads, tracks, and reports the status of solution effectiveness per market, client, and geography. + Investigates and develops a differentiated scope of laboratory solutions offerings. Compares the scope of offerings to the industry and maximizes market value through packaging and geographic strength. + Applies government regulatory codes to the facility environment needs in order to deliver best in class solutions, including the papers and lectures delivered to the industry professional organizations. + Follows S&RS quality plan and leads / integrates the of solution development to the quality manual. + Assists the Training department in developing courses that serve MU, sales, and operations. + Assist in delivering training of Integrated Lab Services (ILS), regulatory interpretations, and solutions to Customers and GWS personnel. + Performs other duties as assigned. **What You’ll Need:** + Bachelor's Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. + Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. + Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems. + Leadership skills to set, lead and achieve targets with a direct impact on multiple departments results within a function. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Expert organizational skills and an advanced inquisitive mindset. + Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations. Why CBRE? + We offer comprehensive benefits such as health, vision and life insurance, 401k, and personal time off, among others. + Benefits: Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc. Disclaimers: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Laboratory Service Alliance Director position is $175,000 annually and the maximum salary for the Laboratory Service Alliance Director is $245,000 position is annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)