Join the Global Know Your Customer organization as a Vice President and play a pivotal role in shaping global standards. Lead a high-performing team, drive operational excellence, and foster a culture of continuous improvement. Make a significant impact by enhancing compliance processes and building strong stakeholder relationships.

As a Vice President in the Global KYC QA Testing team, you manage a regional staff across multiple Lines of Business, ensuring robust oversight of KYC testers and day-to-day testing operations. You provide business support to the Global KYC Functional Lead, focusing on developing Business Health Metrics and improving end-to-end testing processes. You utilize your coaching and mentoring skills to drive team performance and achieve organizational objectives.

Job Responsibilities Manage a regional team of KYC subject matter experts, providing coaching and guidanceMotivate individual and team performance, developing top talent and succession plansBuild and maintain strong relationships with global stakeholdersImplement actionable Global Business Health metrics (KPIs)Enforce a dynamic control and compliance environment, mitigating riskOversee day-to-day operations of the KYC QA testing cycleProvide feedback to Lines of Business, highlighting material error trendsIdentify opportunities to enhance end-to-end testing processesFacilitate live and virtual training sessions for team developmentCommunicate complex AML policy and compliance requirements effectivelySupport continuous learning and improvement within the teamRequired Qualifications, Capabilities, and SkillsDemonstrate strong client focus and interpersonal leadership skillsCommunicate complex AML policy, regulations, and compliance requirements clearlyExhibit excellent verbal and written communication abilitiesSupport and lead a high-impact team to achieve goalsApply expert knowledge in quality assurance testing and AML/KYC regulationsPossess minimum 5 years of AML/KYC Compliance, Audit, or Operations management experienceFacilitate live and virtual training sessions effectivelyPreferred Qualifications, Capabilities, and Skills Leverage experience in global stakeholder managementUtilize advanced analytical skills to identify process improvement opportunitiesMentor and coach team members for professional growthDrive implementation of innovative compliance solutionsCollaborate with cross-functional teams to enhance testing methodologiesAdapt to evolving regulatory requirements and business needsPromote a culture of continuous learning and operational excellence