Join our Global Corporate Banking (GCB) Middle Office Team ensuring seamless client onboarding with strong partnerships and compliance excellence.

As a KYC Middle Office Associate within the Global Corporate Banking (GCB) Middle Office Team, you will be the single point of contact and subject matter expert for onboarding new customers and managing KYC records renewals. Aligned with a designated Front Office team, you will facilitate KYC execution across all teams, ensuring an exceptional client onboarding experience. Your role requires building strong relationships with internal and external customers, managing expectations, and providing timely updates on onboarding progress.

Job responsibilities

Manages the KYC book of work for your designated Front Office sub-Line of Business, prioritizing active requests and providing status updatesBuilds and develops strong partnerships, identifying challenges and eliminating roadblocks with all internal partnersWorks with Front Office teams to obtain necessary supporting evidence for KYC due diligenceEnsures all client information is accurate, complete, and compliant with regulatory requirementsCoordinates case prioritization, capacity planning, and assignment with back office teamsStays updated on process changes, regulatory changes, and communicate impacts to business partnersManages personal workload and priorities, escalating key risks/issues to management as neededIdentifies and executes process improvements, providing guidance on key process and technology initiativesServes as a role model to peers, driving training and sharing of best practices

Required qualifications, capabilities, and skills

Minimum 3 years of experience in banking / finance sector Strong written and oral communication skills with experience in conflict resolutionResilient interpersonal skills, with the ability to influence and negotiate effectively with business partners and senior managersClient-focused with a strong controls mindsetHands-on approach with attention to detail and strong organizational skillsProactive and flexible approach to workload and team targetsEffective time management and organizational skills for maximum productivity

Preferred qualifications, capabilities, and skills

Working knowledge of KYC/Compliance/AML standardsSound understanding of the Financial IndustryKnowledge of multiple client types and legal structures