Remote Work: Hybrid
Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.
Come make an impact every day at Zebra.
The primary purpose of the Knowledge and Learning Specialist Senior is to create and develop engaging learning programs in a variety of modalities. This position is responsible for the knowledge transfer for topics which will vary across business unit portfolios to support new offerings and certification programs, requiring a balance of creativity, sales enablement and technical skills. The incumbent will undertake the entire training cycle, including all planning activities, establishing course objectives, identification of audience, determining delivery methods, working with Subject Matter Experts throughout process, development of course content and course evaluation. This role will require professional instructional design (ID) and development competency for global delivery.
Responsibilities:
Responsible for end to end solution sales enablement and technical program facilitation to target audience groupsResponsible to design, develop and maintain course curriculum for Solution Selling and technical certifications across various EVM, SPG, and Services & Solutions business disciplinesDevelop working relationships and engagement with Program Managers, Marketing Leads, Subject Matter Experts and other knowledge center teaching team members to design and maintain top quality coursesWork with internal templates and have strong knowledge of industry standards and innovation of various methods for quality learningAdapt, design, and develop all instructional materials including user guides, tutorials, storyboards, scripts, course content (including simulations, role play activities, gamification, etc.) pre and posttests, and student and facilitator directions for blended learning solutions to be offered in the Learning Management System (LMS)Work with various modalities such as instructor-led (ILT,) on-line (OLT,) blended learning and videoThis role will take the lead from the Zebra Knowledge Center's Design & Development Manager to prioritize and process all activityMust follow existing defined processes and procedures that are present within the internal organizationStay abreast of organizational strategy, performance and challenges
Qualifications:
Bachelor's degree preferred in training, adult learning or a related field or related experience8 years of relevant work experience with preference toward experience as an instructional designer and development competency for global deliveryExperience in technical and sales enablement program designAbility to design, develop and manage projects from inception to completionStrong SME engagement and collaboration toolsProfessional instructional design (ID) and development competency for global delivery, preferredProficient with Adobe Captivate, Articulate, and CamtasiaProficient in MS applications i.e. Excel, Outlook, Power-PointStrong written and verbal communicationExcellent interpersonal and reporting skills are requiredAbility to work in a fast paced and challenging work environment is essentialOutstanding time management, organizational, and analytical skills are required
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