The Kids Club Attendant is responsible for creating a safe, fun, and engaging environment for children, delivering memorable experiences through age-appropriate activities while ensuring the highest standards of care, safety, and service. The role contributes to an exceptional family-friendly guest experience aligned with Canopy by Hilton and Hilton brand standards.

What will I be doing?

As a Kids Club Attendant, you will be responsible for performing the following tasks to the highest standards:

Guest & Child Experience

Welcome children and parents warmly and create a friendly, inclusive atmosphere

Supervise children at all times and ensure their safety and well-being

Engage children in creative, educational, and recreational activities such as arts & crafts, games, storytelling, and outdoor play

Encourage positive behavior, social interaction, and participation

Activity Planning & Delivery

Assist in planning and delivering daily activity programs according to Kids Club schedules

Adapt activities to suit different age groups and abilities

Support special events, theme days, and birthday celebrations

Safety & Compliance

Follow child safeguarding, health, and safety policies at all times

Maintain a clean, organized, and hygienic Kids Club area

Report accidents, incidents, or maintenance issues immediately

Ensure children are signed in and out according to procedures

Communication & Administration

Communicate effectively with parents regarding schedules, activities, and any concerns

Maintain accurate attendance and activity records

Work closely with other Kids Club Attendants and resort departments

Teamwork & Brand Standards

Uphold Hilton values and service standards

Represent the resort professionally at all times

Required Skills & Competencies

Passion for working with children

Friendly, patient, and energetic personality

Strong communication and interpersonal skills

Ability to remain calm and responsible under pressure

Previous experience in childcare, education, or hospitality preferred

First Aid / Childcare certification is an advantage

What will it be like to work for Hilton?

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!