**NTT DATA – a part of NTT Group - is a Top 10 global IT services provider, headquartered in Tokyo, with over 150,000 employees.** We deliver **consulting solutions** by combining specialized sectorial knowledge, our transformation management skills and our large technology expertise (data, RPA, AI, low code, cloud, IoT, virtual reality), to keep our clients, as well as society, a step ahead in this digitally dynamic world. At **NTT DATA** everything we do is guided by our **core values** . We respect every **voice** , think **bold** , deliver the **outcome** and win **together** . Our leadership approach enables our people to feel **inspired** to contribute, **empowered** to take initiative, and genuinely **cared** for in their growth and wellbeing. **NTT Data Greece** team is looking for a motivated and experienced **Junior Storage Engineer** in Athens to work with our clients in the **European public sector** . **Your role:** + Ensuring IT infrastructure and systems remain operational by proactively identifying, investigating, and resolving incidents and problems. + Managing incidents to resolution, ensuring zero missed SLAs and achieving client satisfaction by building and supporting technology solutions. + Investigating technical support issues, identifying root causes to prevent recurrence. + Handling incident, problem, event, and request management, including identifying issues, developing workaround plans, and implementing resolutions within SLAs. + Managing and optimizing storage infrastructure operations, including monitoring, reporting, and implementing changes or service requests. + Documenting technical processes and providing on-call support. + Monitoring and reporting on server environments and SLAs, handling priority management, and escalating issues as needed. + Ensuring integration with other organizational teams and evolving service delivery methods and tools. + Utilizing automation tools for administration and monitoring of storage systems. + Managing block and NAS storage and integrating systems with databases, networks, backups, and virtual environments. + Configuring, maintaining, and administering SAN/NAS-based storage environments. + Performing security hardening, patches, updates, and system performance troubleshooting. + Managing Brocade Fibre Channel Directors/Switches and handling access/user administration. + Monitoring and optimizing I/O performance and creating technical documentation. + Implementing security policies, performing vulnerability assessments, and ensuring compliance with industry standards. + Managing security tools, monitoring systems, and handling escalations. + Managing hybrid cloud environments (AWS/Azure), implementing cloud security measures, optimizing resources. **Why NTT DATA?** We value a **collaborative** and **supportive** environment, celebrating **curiosity** and **engagement** We are committed to supporting the physical, financial and emotional well-being our of employees **Career development.** Training path and access to learning opportunities, yearly performance reviews and a mentorship program We believe in **work-life balance** and **flexibility** . Wear casual clothing, decide your working hours and enjoy our hybrid working model **Talent Friends.** Refer a friend and receive a **bonus** when they join **We care about you** **Health & well-being.** Focus on your mental health with access to a platform with certified psychologists & mental health workshops. Take a break with one of our online fitness and well-being sessions **Diversity & inclusion.** We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. **\#WeAreAllUnique** **\#YouMakeUsUnique** Please let us know if you require us to accommodate any accessibility needs during the recruitment process. **Benefits at NTT DATA Greece** Health insurance for the employee and one dependent family member (100% paid by NTT DATA) Meal vouchers of 120€ per month (x12) Corporate mobile phone: subscription & device Udemy Account Access to Open Up mental health service 28 days of paid annual leave consisting of your legal holidays and compensation days **Your profile:** + Bachelor’s degree or equivalent level through experience and professional training + 2-5 years of experience in a Windows Server mid to big size infrastructure + Expertise in large-scale Storage Area Network (SAN) systems, including design, build, and operation (e.g., Dell/EMC, NetApp, HDS). + Hands-on experience with enterprise storage + Proven experience managing large-scale storage across on-premises, co-location, and cloud environments. + Proficiency in operating and migrating SAN and Network Attached Storage (NAS) systems. + Expertise in fiber channel switches (Cisco/Brocade), NFS, block storage, VLAN configuration, and network switches. + Strong knowledge of Windows and Linux server platforms, storage technologies, and cyber resiliency principles. + Familiarity with cloud platforms and automation tools like Ansible, with scripting skills for configuration management. + Ability to quickly learn new technologies through self-study. + Strong communication skills, structured thinking, and process-oriented approach with attention to detail. + Proven ability to work independently, manage time effectively, and thrive under pressure while meeting tight deadlines. + Service-oriented mindset with excellent organizational and problem-solving skills. + Excellent command of both spoken and written English