Job Description We're seeking a junior IT Project Manager with 2-3 years of experience to support our client in the international logistics industry. This person will helping with the deployment of Genesys cloud across entities spanning the United States and Latin America. This role pays between $15-23 Key Responsibilities: Support senior PM on Genesys Cloud deployment projects across multiple countries Coordinate tasks, schedules, and vendor deliverables Lead and support UAT (test cases, user coordination, follow-ups) Create project status reports, minutes, documentation Work with stakeholders across Brazil, Mexico, and other LATAM regions Participate in Saturday production releases when needed Ensure strong customer service and communication with end users We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 2–3 years experience with Genesys (ideally Genesys Cloud) deployments Experience in contact center environments Strong PM fundamentals: follow-up, reporting, communication, documentation Familiarity with Microsoft Word, Outlook, and Jira Ability to work flexible hours across LATAM time zones No programming or configuration required Preference for Bilingual candidates