**Description** SAIC is seeking **an IT Event Support Technician** to serve on a team supporting our customer, the **HQ USINDOPACOM J76, K. Mark Takai Pacific Warfighting Center** to provide tier I technical support during exercises and events while managing user accounts, system imaging, SharePoint site creation, and SIPR token processing. **JOB DESCRIPTION:** + Provide level I software, hardware, A/V VTC, and network support during and in preparation for PWC exercises and events. + Create and manage user and group accounts across enclaves of responsibilities. + Deploy baseline system images and configuration using MDT, MECM, or Kickstart. + Wipe workstations after each event. + Manage user accounts and troubleshoot login issues. + Manage VDI desktops and user sessions. + Create and manage SharePoint sites in support of events. + Respond to Jira Service Tickets. + Setup, Test VTC equipment prior to use and troubleshoot issues while in use. + Assist warehouse personnel with asset management and equipment accountability. + Write and update SOPs and documentation. + Perform Local Registration Authority (LRA) duties: + Process SIPR tokens for staff members and temporary tokens for event participants. + Revoke, reset, and troubleshoot tokens. + Update the LRA Logbook and prepare for audit inspections. **Qualifications** **REQUIRED EDUCATION AND EXPERIENCE:** + Bachelors and two (2)+ years of related experience; additional 4 years of experience in lieu of a degree. + Experience with network protocols such as DHCP, DNS, SMTP, etc. + Experience with operating systems and office automation software. + Experience with client hardware and computing accessories. + Experience with security compliance requirements in Department of Defense environments, including STIGs, GPOs, SCAP, and FedRAMP. + Foundational knowledge of cloud computing and related technologies. + Must be able to travel up to 25% a year. + Must be able to take a 9+ hour shift in a 24-hour period for 2-3 weeks. + Must be able to lift 50lbs of equipment safely. + Must be able to reach overhead, bend, kneel and work under desks to connect cables and work on equipment. **REQUIRED CERTIFICATIONS:** + Must have a current DoD 8570 IAT level II or higher certification such as Security+ CE, CySA+, CISSP, CASP, SecurityX etc. **REQUIRED CLEARANCES:** + Must have an active Secret clearance with ability to obtain a TS/SCI Clearance. + Must be a current US Citizen. Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. REQNUMBER: 2512623 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability