Mercer is seeking candidates for the following position based in the Warsaw office:
Junior Specialist in Client Solutions Team
What can you expect?
Our organization is characterized by experienced and friendly managers, as well as open and diverse corporate culture. Client Solutions Junior Specialist role is based in our Warsaw office in the Client Solutions Team - CST, which is a truly unique place. If you like genuinely multinational, multicultural and dynamic environment – this work offer is definitely for you. In this role you’ll have a chance to develop and maintain day-to-day relationships with Mercer’s clients and consultants in the comp & ben area.
What is in it for you:
Flexible working hours and hybrid model of work (2 days of home-office a week, unless you prefer to come to the office more often)
Opportunities for professional development and career growth
Global role with truly international exposure – working with teams across regions
Attractive benefits package (including private health care, sports card, life insurance, lunch card, language courses, retirement plan)
Multilingual community with an inclusive atmosphere
Stable employment at a multinational Group with 150 years of history
Comfortable office in Warsaw city center (Al. Jerozolimskie 98, Pl. Zawiszy area)
Your responsibilities:
Collaborate with internal teams to resolve client issues and enhance the client experience.
Support the team with administrative tasks, utilizing both internal and external tools.
Prepare reports, presentations, and conduct compensation and policy data checks for clients and internal stakeholders.
Ensure clients receive all necessary documentation and training to participate in Mercer’s salary surveys.
Assist clients in using Mercer’s tools and products effectively.
Potentially, in the future, manage a portfolio of global clients participating in Mercer’s salary surveys, ensuring smooth and timely data submission.
Our requirements:
Excellent command of spoken and written English
1-2 years of experience (internships included) in the areas of customer services, market research, human resources or compensation & benefits
Attention to detail and problem-solving capabilities, assuming ownership of tasks and taking proactive approach to work
Problem solving and analytical skills
Ability to prioritize assignments as well as multi-task
Proficiency in MS Office tools and general computer literacy
Excellent communication skills and readiness to work in cross cultural and cross team environment
Problem solving and analytical skills
Availability for a full-time position
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being
If you are interested, please send your CV in English.
Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.
Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.