JP& English bilingual Assistant Facilities Manager （総務アシスタント）／東京・大崎 Job ID 226934 Posted 02-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) Tokyo - Tokyo - Japan **Assistant Facilities Manager（総務アシスタント） | 東京都品川区大崎** *The position requires both Japanese/English（日本語・英語のどちらも必要となるポジションです） ・ Join a close-knit, APAC regional team with colleagues in Australia, Korea, China, Singapore ・ Support a US-based multi-national IT company that treats its employees well ・ Become a significant part of a team where your contributions will be noticed and appreciated **About us:** CBREは、フォーチュン500やS＆P500にランクインをしている世界最大手の事業用不動産サービスおよび投資顧問会社です。世界100カ国以上に10万人を超える不動産プロフェッショナルを抱え、ファシリティマネジメント、プロジェクトマネジメント、プロパティマネジメント、戦略的コンサルティングなど、多岐に渡る不動産の総合的なサービスを提供しています。 CBREでは、一人ひとりがプロフェッショナルとして活躍し、影響を与える仕事ができる環境、成長機会、キャリア機会を得る事ができます。 **CBRE Global Workplace Solutions (GWS)** GWS事業は当社の中核ビジネスであり、不動産におけるファシリティ・マネジメント（施設管理）・プロジェクトマネジメントサービスをテイラーメイドでお客様に提供するグローバルリーダーの役割を担っています。お客様の日々の不動産業務、職場環境の改善やスタッフの仕事の効率を高める多様なファシリティマネジメントサービスをプロフェッショナルとして提供します。 **The Opportunity:** **STAFFING:** + Assist in hiring, training, development of, and supporting all staff to meet all their agreed contract and individual goals (no direct reports) + Support New Hires process and implement all Day 1 activities for new hires + Advise on and recommend training programs and workshops for staff related to their accounting, administrative, customer service and hospitality duties **OPERATIONS:** + Review service desk calls and follow up as necessary to insure timely completion of scheduled work orders in accordance with established standards. Actively search and encourage staff to identify areas for improvement and make recommendations where appropriate. + Assist Facilities Manager in contract management administration, including developing specifications, conducting building tours, evaluating proposals, and selecting contractors. + Monitor service contracts and maintain contract summary report. + Maintain both hard and soft copies of building standards, specifications, and maintenance schedules for all service contracts: janitorial, carpet cleaning, window cleaning, stonework, metal work, woodwork, furniture cleaning, lamp replacement, air diffuser cleaning, landscape maintenance, tree trimming, and pest control. + Conduct comprehensive building inspections of all common areas weekly, noting and addressing deficiencies. Place service requests for and/or coordinate correction of deficiencies noted in accordance with established standards. + Assist Facilities Manager in preparation of the budget, ensuring it is compatible with management goals. + Review and raise POs, process invoices, and capture monthly reporting in line with Financial SLAs, maintaining an UpToDate PO Accrual Log + Ensure all invoices are properly coded and paid on time and all purchases are in full compliance with Adobe and/or Cushman & Wakefield policies and procedures + Ensure that safety codes are observed, and sufficient measures taken at all times to ensure an injury-free workplace, and that all applicable codes and laws are complied with. + Support and provide the leadership necessary to achieve CBRE RISE values. Establish, exemplify, and maintain a standard of professionalism that projects the highest values to the client, vendors, and fellow employees at all times. + Join one or two professional organisations directly related to your area of expertise; attend classes and workshops related to your position to improve your knowledge and skill level. + Complete regular site inspections to ensure performance and presentation to highest level + Manage preventative and reactive works and all repairs adhering to budgets and seeking all appropriate approvals as necessary + Liaise with building management for periodic inspection of building facilities such as elevator, power, lighting, fire installations, etc. + Become familiar with the work order request system. Input service calls and assist the Facilities Manager in following up and/or managing vendors as necessary to ensure timely completion of scheduled work orders in accordance with established standards and ensure timely completion of Work Request Tickets to meet all SLA and KPI targets. + Effectively manage Vendors and Vendor Service Agreements ensuring that all certificates of insurance and compliance are filed and current for all work performed on site + Build strong client relationships and create a positive work environment for employees and stakeholders + Assist onsite Client events as requested (room set ups, supplier access, catering, etc.) + Liaise with Building Management for all building related services, requests, impacts, or support + Monitor consumables stock and reorder as required + Manage the Food & Beverage services. Ensure equipment is clean, in good working order and oversee necessary break-fix; monitor stocks of snacks/consumables and re-ordering/re-stocking as required; ensure allocated budget is fully used, but not exceeded. + Assist with Asset Management tasks and Valuable Assets and Inventories, when applicable + Administration duties and support to FM projects **PROJECTS:** + Have sufficient knowledge of construction to supervise and coordinate construction work and to ensure that alterations are performed in accordance with client standards and code requirements. + Plan, coordinate, and direct special projects as required, i.e., office buildouts, refurbishment, large group moves, activity set-ups, etc. + Develop budget, obtain approvals, and maintain schedule and budget for individual projects. + Maintain constant and positive communications with key Client employees during all phases of projects. + Maintain a project summary report. **About you:** + Team player who is empathetic and supportive of others (team-mates, partners, end-users) + Pro-active with good decision making capabilities + Good time management and prioritisation skills **So, what's in it for you?** + A chance to take on significant responsibilities with leeway to emphasise one's strengths + Exposure to regional/global account management procedures (both CBRE and Client) + Use and develop communication skills and manage relationships with various parties **Working Conditions** + Working hours: Weekly rotating shifts of 08:30 - 17:30 and 09:00 - 18:00 + Average overtime: Typically less than 20 hours per month + Team & Workplace environment: 5-person team supporting 1.75 office floors fitted with 490 workstations that are 40% - 60% occupied 上記にご興味をお持ちいただけましたら、是非ご応募・ご連絡をお待ちしております！ Our ambitious growth plan creates the space for dynamic colleagues to build non-linear career paths. We share a commitment to excellence and believe the best work happens in connected communities where respect for each other is foundational. Our collaborative culture is built on our shared values - respect, integrity, service, and excellence - and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)