Walden Security is currently recruiting experienced Dispatchers / Alarm Monitors / CCTV Operators. This role is responsible for managing security communications and surveillance operations from designated DOJ Control Centers. The Dispatcher / Alarm Monitor / CCTV Operator plays a critical role in coordinating emergency response, monitoring CCTV feeds, and ensuring effective communication with field personnel. Candidates must be calm under pressure, highly organized, and technically proficient. **We will be hosting a Job Fair at the YOTEL for Dispatchers / Alarm Monitors / CCTV Operators on February 11th and 12th, 2026 from 8 AM to 4 PM.** Come see us! **YOTEL Washington, DC** **415 New Jersey Ave NW, Washington, DC, 20001** **Please bring the following documents:** + **Resume** + **Drivers License** + **2nd Form of ID** + **HS diploma or College Degree** + **DD214** ( _If applicable_ ) + **NENA Certificate** (if applicable) If you have any questions, please feel free to call me at 423-702-8209. **Essential Duties and Responsibilities:** Includes the following and other duties may be assigned: + Operate and monitor CCTV systems, intrusion detection systems, fire alarms, duress alarms, and radio communications at DOJ Control Centers. + Dispatch Protective Service Officers in response to alarms, incidents, and emergency situations, and maintain constant communication with field supervisors and officers. + Acknowledge alarms within 30 seconds and initiate appropriate response actions within defined timelines (e.g., duress alarms within 2 minutes, fire within 2 minutes). + Maintain 24-hour duty logs and accurate records of all system activity, dispatches, and incidents. + Provide real-time reporting to the COR or designee and communicate with first responders and emergency personnel when directed. + Conduct system checks and routine inspections at the start of each shift; report malfunctions or anomalies immediately. + Assist with implementation of emergency air handler shut-off and shelter-in-place procedures, if required. + Maintain strict confidentiality and security awareness in all communications and actions. **Requirements** Education and/or Experience: + High school diploma or GED required. + Must complete a 40-hour NENA (National Emergency Number Association) or equivalent dispatcher training course. + At least 24 hours of documented training in IDS/PACS operations, radio protocol, alarm monitoring, and incident response. + Demonstrated experience in a command center, 911 dispatch, emergency operations center, or similar environment preferred. Language Skills: + Proficient in English (reading, writing, and speaking); must be able to write accurate incident summaries and reports. Other Qualifications: + U.S. Citizen; 18 years of age or older. + Strong communication, multitasking, and decision-making skills required. + Must maintain a calm and professional demeanor under pressure and during emergency situations. + Must pass DOJ background investigation and suitability screening. Physical Demands: The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + EOE/AAP/Minorities/Females/Vet/Disabled + VEVRAA Federal Contractor H&W: $5.09 \#WaldenWay Pay Rate $29.26—$29.26 USD We offer every employee — from executive managers to administrative support to security professionals — unique and generous benefits, as well as opportunities for career growth. So if you’re ready to embark on a meaningful career with one of the nation’s most dynamic and fastest growing security companies, apply with Walden Security today. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veterans status, or disability. EOE / AAP Employer / Minorities / Females / Vet / Disabled. VEVRAA Federal Contractor.