OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

 

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

 

YOUR IMPACT

 

Be a resident expert of OpenText’s software licensing! Marry three functions that don’t often come together: Sales, Legal & Technical.

 

The Software License Manager, License Management Services Group (“Compliance Manager”) is responsible for systematically engaging customers who utilize OpenText’s software to ensure that the customer’s use of the software is within its licensed software entitlements. If a customer is found to be using software that is not fully licensed, the Compliance Manager conducts negotiations and prepares appropriate license contracts necessary to resolve all aspects of the non-compliance.   

 

Join us and help enhance and protect the value of Open Text’s intellectual property and customer relationships!

 

WHAT THE ROLE OFFERS

 

Conducting internal contractual entitlement, reporting, and support reviews, including the analysis of contractual, financial, and other documentation to understand customer requirementsDirecting conversations with customers at all levels such as procurement, technical team members, legal, C-level executives, etc. to assess software usage, determine compliance with entitlements, and negotiate appropriate resolution of any software non-complianceManaging extensive internal interactions with cross functional stakeholders including legal, technical support, support renewals, engineering, product management, product marketing, pricing, sales, and sales operations to leverage expertise as needed and to keep key stakeholders apprised of compliance activitiesDeveloping and maintaining related product use questionnaires to be used during software license compliance assessments, reviewing the effectiveness of compliance tools, and driving the development of new features and functionality as necessary to improve software compliance coverage

 

 WHAT YOU NEED TO SUCCEED 

 

At least 6 years of experience in the software industry with both technical and contractual exposureDetail oriented with strong technical, contract interpretation, organizational, and negotiation skillsDirect customer facing experience, exceptional written and verbal communication and strong organization and productivity skills to seamlessly manage multiple complex engagements simultaneouslyStrong understanding of software technology, licensing, compliance, and controls with ability to understand and interpret nuances of software license agreements and contractsMust be comfortable working across all business functions at every level from individual contributor to C-Level executives, and possess strong analytical and problem solving skillsAbility to exercise independent judgment and to lead, influence, and team with others. Professionally persistent, patient, respectful, honest, and strong under pressure, especially during occasional adversarial conversations.Bonus Points for technical professional services or customer support, multilingual, previous software compliance or Software Asset Management experience, and software licensing experienceRequirement of fluency in Japanese and English

 

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.