Global Supervisory Management is responsible for the supervision of investment sales activities in Chase Wealth Management, JPMorgan Securities and JPMorgan Private Bank. Supervisory Management is a dedicated business aligned team whose main responsibility is to help the business manage its regulatory obligations, operational risk and supervisory requirements. The team has been established to meet the increased regulatory expectation that the business is responsible for and to align with global best practice within each Line of Business.
Are you passionate about quality assurance and process improvement in financial services? Join our Strategy & Execution Team and play a key role in supporting large-scale, complex projects that shape the future of Global Supervisory Management. As a Senior Testing Analyst, you’ll become a subject matter expert in business processes and system functionality, ensuring our technology and project initiatives meet the highest standards. This is your opportunity to collaborate with cross-functional teams, drive operational efficiencies, and deliver impactful results. Be part of a team that values innovation, expertise, and continuous improvement.
As a Supervision Testing Associate in the Strategy & Execution Team, you support Global Supervisory Management by ensuring the highest quality standards for technology and project initiatives. You partner with business and technology teams, drive automation in testing, and provide valuable insights through analysis and reporting. Together, we deliver solutions that enhance operational efficiency and regulatory compliance. You will have the opportunity to grow your expertise and contribute to a culture of excellence.
Job responsibilities
Partner with project managers, business, and technology teams to build requirements and document use cases
Prioritize testing activities in a fast-paced, high-pressure environment
Create and maintain testing plans, following up on open items with stakeholders
Develop and drive automation of testing to improve product quality and effectiveness
Produce high-level summaries, presentations, and metrics for senior management
Work independently while keeping management informed of progress and issues
Lead or participate in meetings with management and project sponsors to discuss strategy
Serve as a business application owner and subject matter expert for supervision models and systems
Report metrics and track status for ongoing projects
Gather requirements and plan functional and regression automated testing for key applications
Triage, troubleshoot, and analyze complex issues and failures
Required qualifications, capabilities, and skills
Bachelor’s degree
3 years of experience in financial services, controls, or risk management
3 years of experience in data analytics or a technical skillset
Proficiency in automated testing development methods
Proficiency in MS Office Suite, especially PowerPoint and Excel, with ability to create presentation materials
Ability to manage multiple priorities concurrently
Strong sense of urgency in responding to escalating issues and changing priorities
Excellent interpersonal and communication skills
Hands-on experience with project management methodologies, including Waterfall and Agile
Ability to work in a fast-paced environment, meet tight deadlines, and organize/prioritize work
Strong understanding of user acceptance testing protocols, including automation software and methodologies
Preferred qualifications, capabilities, and skills
Prior experience supporting trading desks, trading applications, and trading controls
Strong knowledge of investment products, including equities, fixed income, and derivatives
Understanding of the complex regulatory environment in investments
Experience with flow from account opening to trading to post-trade monitoring
Experience producing management oversight reporting and ad-hoc analysis
Experience driving process improvements through root-cause analysis
Experience collaborating with cross-functional teams