Job Title

Italian Speaking People Services Advisor

Job Description Summary

As a member of the Shared Services team, you will support with the administration of the day-to-day operations of the People function, as well as handling first level queries from employees and managers. Critical to the maintenance of internal records, this role supports every aspect of the People function through execution of process in a compliant and timely manner.

Job Description

Manage incoming case load and ensure compliance to relevant service level agreementsMaintain life-cycle & talent acquisition process documentation and governance for all employee events from hire to off-boardingFocus on complex tasks / projectsAdvise on escalationsSupport the training and development of PS advisors in the teamManages employee on-boarding and off-boarding processes and ensures compliance to local and global complianceCoordinates and supports local Talent Acquisition coordinationCarry out PS operations activities in accordance with internal guidelines and statutory requirementsResponsible for providing advanced operational and talent acquisition  support (reviewing timesheets and maintaining employee files; enter and update allocation changes)Create/edit monthly and ad-hoc reports within the HR software and provide accurate data to management when requestedSupporting projects and process improvements

Requirements:

Bachelor’s degree2-4 years of working experience in similar role in PS ServicesFluent in English AND Italian, both oral and writtenKnowledge of PS and Talent Acquisition processesConfident Microsoft Office usage, especially with ExcelGood time management and ability to prioritizeStrong oral and written communication skillsCustomer-oriented with demonstrated drive and resilienceExperience of working with ServiceNow and Workday or other similar HR technology is desirable

INCO: “Cushman & Wakefield”