Details **Open Date** 01/16/2026 **Requisition Number** PRN16693N **Job Title** UU Student - Admin/Clerical **Working Title** IT Support Technician **Career Progression Track** SJ **Track Level** **FLSA Code** Nonexempt **Patient Sensitive Job Code?** No **Type** Non Benefited Staff / Student **Temporary?** No **Standard Hours per Week** 19-20 **Full Time or Part Time?** Part Time **Shift** Day **Work Schedule Summary** M-F, 19-20 hours a week regular business hours, but flexibility with schedule, some weekends and holidays. **Is this a work study job?** No **VP Area** President **Department** 00435 - University Campus Store **Location** Campus **City** Salt Lake City, UT **Type of Recruitment** External Posting **Pay Rate Range** $15.00/h **Close Date** 03/16/2026 **Priority Review Date (Note - Posting may close at any time)** **Job Summary** The University Campus Store is seeking a part-time IT Support Technician to provide technical support for point-of-sale ( POS ) systems, computers, and label printers across Campus Store locations and events. This position supports daily operations by troubleshooting hardware, software, and basic network issues in a retail environment. Why Work at the University Campus Store? Employees at the University of Utah Campus Store enjoy a wide range of benefits that support both personal and professional well-being. These include: Employee discounts on Campus Store merchandise Opportunities for career growth and advancement within the store Flexible scheduling opportunities. The Campus Store is consistently ranked among the top 15 institutionally run stores in the nation and proudly serves over 40,000 students, faculty and staff, along with millions of visitors each year. Learn more about our mission and values here www.store.utah.edu **Responsibilities** * Diagnose and resolve hardware, software, and network issues related to Windows-based cash register systems. * Provide technical support for label printers and peripheral devices. * Support POS system setup, operation, and takedown for sporting events and off-site sales events. * Collaborate with Campus Store staff and IT partners to resolve issues and improve system performance. * Document technical procedures, configurations, and troubleshooting steps. * Learn and support the NetSuite POS and ERP system. * Maintain accurate records of work performed and equipment inventory. * Follow campus policies, security standards, and data privacy requirements. * During event downtime, assist with other operational duties as assigned. **Minimum Qualifications** Must be a current University of Utah student. **Preferences** * Prior experience in IT support, computer repair, or a related role. * Familiarity with Windows, macOS, or Linux. * Basic understanding of networking concepts. * Customer service experience. * Basic knowledge of computer hardware and operating systems. * Strong troubleshooting and problem-solving skills. * Ability to communicate clearly with staff and end users. * Ability to work independently in a fast-paced environment **Special Instructions Summary** **Additional Information** The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/ Online reports may be submitted at oeo.utah.edu https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.