Our client, a leading player in the interactive entertainment industry, is seeking an IT Support Analyst to join their team. As an IT Support Analyst, you will be part of the IT department supporting various game studios. The ideal candidate will have excellent problem-solving skills, a strong customer service orientation, and the ability to work collaboratively, which will align successfully in the organization. **Job Title:** IT Support Analyst **Location:** Burbank, CA - onsite **Pay Range:** Not Specified **What's the Job?** + Provide local studio IT support for approximately 50 Windows and Mac workstations, troubleshooting all technical issues related to standard desktops and active directory. + Deploy workstations and software, managing patches and security updates effectively. + Create, maintain, and document procedures related to the Burbank environment and regional IT support. + Administer SaaS applications such as Box, Aspera, and Atlassian, along with daily operational tasks related to user management. + Monitor and triage support tickets, working with internal IT support staff to prioritize and resolve them efficiently. **What's Needed?** + 3+ years of experience in a similar position within a corporate environment. + Service Desk experience, such as Jira Service Desk or ServiceNow. + Experience supporting Windows and MacOS, along with SCCM and JAMF. + Knowledge of SaaS administration and Office 365 administration. + Strong customer service skills and the ability to work as a team player. **What's in it for me?** + Opportunity to work in a dynamic and creative environment. + Gain experience in a leading global entertainment company. + Collaborate with talented professionals across various game studios. + Enhance your technical skills in a supportive setting. + Participate in exciting projects within the gaming industry. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.