We’re seeking an experienced and customer-focused Information Technology Specialist to serve as a first point of contact for technical issues and requests across a public housing organization. This role combines help desk support with infrastructure initiatives that improve access, efficiency, and service delivery for clients and staff. **Job Title:** Information Technology (IT) Specialist **Location:** Orlando, FL **Pay Range:** $25.48 hour **Shift:** Mon-Fri 8am-5pm **What's the Job?** + Respond promptly to IT support requests via phone, email, and walk-ins + Provide hands-on support for desktop computers, laptops, printers, peripherals, phones, and network connectivity + Create and manage user accounts; troubleshoot access issues and network performance + Implement new systems and tools, including: + On-site kiosks at public housing locations to enhance client access to information + Online rent payment platforms + Payroll automation solutions + Assist with installing hardware/software; contribute to employee onboarding and training + Administer cybersecurity tools including firewall, antivirus, and email protection + Set up and configure wireless networking equipment + Analyze IT workflows and propose improvements to boost organizational efficiency **What's Needed?** + BS Degree in Information Technology + A+ or Network +Certification preferred + Minimum of 4 years experience in IT support or systems administration + Strong customer service mindset + Proficiency in Microsoft Office 364 and cloud based collaboration tools + Ability to drive personal vehicle to company locations in Orlando + Ability to successfully pass drug screening, 7 year background check, and motor vehicle record (MVR) review + Reliable personal transportation with valid Florida driver's license **What's in it for me?** + Supportive work environment focused on community service. + Health Benefits, Holiday Pay + 401(k) plan + Anniversary BonusIf this is a role that interests you and you'd like to learn more, click apply now for immediate consideration. **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.