IT Software Developer I,II, III
City Utilities of Springfield
Connect to a career at City Utilities! CU has been connecting our community to the services they need for every day life since 1945. From electricity to power our lives, clean water to be healthy, natural gas to stay warm, internet to keep businesses connected, to transit services to get them where they need to go.
**Salary:**
**_IT Software Developer I_**
Grade 57
Minimum: $1,415.81/week
Midpoint: $1,769.76
**_IT Software Developer II_**
Grade 58
Minimum: $1,618.87/ week
Midpoint: $2,023.60
**_IT Software Developer III_**
Grade 59
Minimum: $1,851.10/ week
Midpoint: $2,313.86
**Work Schedule:**
Monday - Friday, 8:00 a.m. - 5:00 p.m.
**Job Description:**
**PURPOSE OF POSITION:**
_The following represent the core purpose of the IT Software Developer I. Higher-level classifications involve increased responsibility, a broader scope of work, and greater independence in decision-making, leadership, and/or technical complexity._
Under the direction of the Supervisor-IT Applications or designee, assists in the design, development, testing, and support of business applications that align with the utility’s business strategies and objectives. Works closely with senior developers and internal customers to implement new systems and modifications to existing systems. Responsible for learning and applying standard development practices, troubleshooting routine issues, and contributing to the delivery of reliable solutions. Operates under guidance while developing technical skills and understanding enterprise systems to ensure quality and customer satisfaction.
**ESSENTIAL JOB FUNCTIONS:**
_The following represent the core responsibilities of the IT Software Developer I. Higher-level classifications are expected to perform these functions with increased proficiency, autonomy, and ownership._
Assists in the design, development, testing, and support of business applications that align with the utility’s business strategies and objectives, contributing to solutions that meet customer needs and CU’s strategic goals. Provides customer support and, under guidance, serves as a liaison for internally developed and purchased applications across all phases of the systems development lifecycle, ensuring customer needs are addressed efficiently and instructions are clear. Participates in the evaluation of present and proposed technical solutions, requirements, and procedures, documenting findings and recommendations as directed. Prepares and updates technical documentation (designs, interfaces, workflows, and user instructions) that complies with current standards. Assists in system testing, implementation, and deployment activities for new programs, modifications, or purchased systems, following established enterprise architecture standards. Applies secure design and coding practices under guidance to support compliance with CU security standards, data protection requirements, and regulatory policies. Participates in cross-training opportunities as both an instructor and learner; accepts responsibility for learning new languages, tool sets, and platforms, and engages in continuous learning of emerging software development languages, frameworks, and tools. Uses artificial intelligence tools responsibly as an assistant to enhance productivity and code quality; validates AI generated outputs for accuracy and security and maintains full understanding and ownership of all code. Supports project tracking and quality assurance by estimating task effort, communicating status, maintaining work items in the project management system, and producing accurate, efficient, and maintainable work within established deadlines. Assists in training and supporting interns, fostering learning and development while reinforcing CU standards and best practices. Follows design, documentation, control, and acceptance standards; participates in reviews to ensure assigned systems meet required standards. Actively supports all IT goals, processes, and standards; performs other related duties as required or assigned by management. Performs other related duties as required or assigned by management.
**QUALIFICATIONS:**
**Education:**
+ Bachelor’s degree with a major in Computer Information Systems, Computer Science, Business Administration, or a related field from an accredited college or university is required.
+ An associate’s degree with exceptional related skills and experience in computer science or software development will be considered in lieu of a bachelor’s degree on a year-for-year basis.
**Experience:**
**_IT Software Developer I_**
A minimum of one year of progressively responsible system development experience within the last three years is preferred .
**_IT Software Developer II_**
Three or more recent years of recent progressively responsible software development experience is required. At least one year of analysis and design work is required. Experience should include developing applications using .NET frameworks, SQL/database design, and Azure DevOps for source control and deployment. Exposure to cloud environments, containerization concepts, and responsible use of AI-assisted development tools is required.
**_IT Software Developer III_**
Six years’ recent progressively responsible software development experience, including at least two years of system analysis, design and technical solution planning, is required. Must have experience in administering, planning, and controlling projects, including estimating resources, coordinating team activities, monitoring progress, and ensuring timely, high-quality delivery.
**Knowledge, Skills, and Abilities:**
_The following represent the minimum qualifications required for the IT Software Developer I classification. Higher-level classifications are expected to demonstrate advanced knowledge, enhanced proficiency, and greater independent application of these competencies. _
+ Working knowledge of:
+ Creating applications using .NET Framework (C#), HTML/CSS, Entity Framework and Javascript.
+ Consuming and implementing 3rd Party SDK/APIs.
+ Proficient with Visual Studio and TFS/Azure DevOps.
+ Ability to:
+ Work courteously and collaboratively with customers and coworkers.
+ Meet deadlines and schedule work with a timely completion.
+ Document processes and procedures in a concise way.
+ Collaborate effectively, work independently on assigned tasks, and take ownership of deliverables.
+ Be organized and have time management skills with attention to detail; resolve issues independently.
+ Ability to effectively utilize a range of digital tools and platforms, including Microsoft Office Suite, enterprise software, and AI-enhanced applications; willingness to learn and adapt to emerging technologies such as mobile, cloud-based systems, and data-driven platforms relevant to utility operations.
+ Demonstrate:
+ Effective oral and written communication skills.
+ Good judgement, decision making, problem solving, attention to detail, and critical thinking skills.
+ Willingness to learn and adapt to emerging technologies, including mobile devices, cloud-based systems, and data-driven platforms relevant to utility operations.
+ Engagement in continuous learning of new programming languages, frameworks, and tools to support evolving business needs.
+ Actively develop skills in system analysis, design, and technical decision-making.
+ Gain exposure to Azure DevOps pipelines, cloud deployment concepts, and secure coding practices.
+ Build readiness for mentoring interns and contributing to moderately complex projects building for additional responsibilities and advancement.
+ Maintain adherence to all company policies.
**Physical Requirements:**
Typically, sedentary work. Ability to express or exchange ideas by means of the spoken word and receive detailed information through oral communication. Substantial movements of the wrists, hands, and/or fingers, and close visual acuity to operate a computer is required.
**Working Conditions:**
**_IT Software Developer I, II, or III_**
Normal office environment.
May be required to work overtime and/or participate in afterhours support rotation to address critical incidents, Acknowledging and responding to system alerts per established procedures supporting CU’s 24×7 utility environment.
**_IT Software Developer II or III_**
May require monitoring and responding to system alerts and error messages, acknowledging and addressing critical incidents outside normal business hours in accordance with established procedures and supporting the continued operation of systems used in a 24×7 utility environment.
**Miscellaneous Requirements:**
+ Must be able to work successfully with diverse groups of people.
+ Employee must remain alert and aware of their surroundings at all times and maintain the ability to respond to changing circumstances in a timely manner.
**TESTING**
Testing may be required.
**EEO**
City Utilities offers equal employment opportunities to individuals without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, disability, age, veteran status, genetic information or marital status. Learn more about CU and EEO. (https://www.cityutilities.net/wp-content/uploads/legal-eeo-policy.pdf)
Here at CU, we pride ourselves on being a progressive, community-owned utility serving 320 square miles in southwest Missouri since 1945 with electricity, natural gas, water, broadband, and public transportation services.
Our vision is to deliver world-class services and exceptional value to our customers. This can only be accomplished by hiring and retaining world-class talent who embody our core values of safety, integrity, customer service, inclusion, leadership, and respect. These guiding principals support our vision and shape our culture and are used every day in everything we do while serving our community.
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