Dules, VA, USA
4 days ago
IT - Senior Consultant, Infra_ToolAdministration-ITSM, ServiceNow
Job Seekers, Please send resumes to resumes@hireitpeople.com Detailed job description-

       Act as “Single Point of Contact” for all project-related technical issues
       Liaison with client stakeholders 
       Coordinate with Infosys onsite/offshore team
       Interface with client team for technical & business issues
       Resolve escalated issues from client team
       Escalate pending issues to client Portfolio owner
       Provide status reporting on a weekly, monthly and quarterly basis as outlined under Deliverables section
       Participate in status meetings
       Provide knowledge transfer and support for onsite/offshore
       Support during production deployment and Warranty period.
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