This position will be responsible for IT account administration and JML (joiner-leaver-mover) management for all IT systems and business applications at the company - both internal and external facing. Responsibilities will include user administration of Active Directory, IAM/SSO, and SaaS application internal user and group accounts, working with system owners to maintain access, role, entitlement, and SOD (segregation of duties) matrices, and working with SailPoint’s customer and partner organizations to manage JML activities in all externally facing systems.

This position will also support SailPoint’s Identity Team on all identity governance activities (access requests, access certifications, access modeling and predictive identity, SOD analysis, provisioning/deprovisioning, audit, compliance, etc). This is an exciting position in a high energy environment at one of the most consistently highest rated “best places to work” in Austin over the past 10 years.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Performing provisioning, de-provisioning and account management/servicing across platforms (AD, SaaS applications and CIAM systems).

Modify and populate existing onboarding and access plans for application ecosystem. (Joiner-Mover-Leaver activities)

Communicate access and security procedures to end-users related to applications.

Liaise with business owners in maintaining up-to-date user roles, permissions, entitlement structures

Work with customer and partner teams to manage JML activities for externally facing systems

Support audit and compliance initiatives with the Identity Team in all identity governance functions (access requests, access modeling, certifications, SOD analysis, audit, compliance)

Perform account auditing across all SaaS applications

Manage company documentation, training, and workflows associated with user account management

Manage reporting, metrics, and analytics for all IT account administration activities

Respond to ticket escalations submitted by Desktop Support staff

Demonstrate professionalism and support directives of IT management

Other duties as assigned

REQUIRED QUALIFICATIONS

3+ years of user account administration experience in Active Directory at an enterprise level

Experience with Service Desk and Collaboration SaaS Applications.

Understanding of the fundamentals of SSO, IAM (identity access management), and IGA (identity governance and administration) systems and principles

Ability to manage complex cross-functional projects

Able to communicate with all levels of management

Ability to drive Innovation and maintain integrity of our processes and systems

Ability and desire to mentor and train others

Strong organization skills, ability to multi-task and determine and adjust priorities

Excellent PC / Technical skills

Detail-oriented and strong demonstrated initiative

Excellent verbal and written communication skills

Must be a self-starter with the ability to work independently or as part of a team

Must be able to work some nights and weekends when needed, available for on-call duty

Must be a US Citizen

PREFERRED QUALIFICATIONS

Experience with enterprise CIAM platforms

Experience with enterprise IGA and PAM platforms

Experience with configuring and administering SaaS applications in an enterprise setting

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):

Base salaries for employees based in other locations are competitive for the employee’s home location.

Benefits Overview

1. Health and wellness coverage: Medical, dental, and vision insurance

2. Disability coverage: Short-term and long-term disability

3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)

4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children

5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account

6. Financial security: 401(k) Savings and Investment Plan with company matching

7. Time off benefits: Flexible vacation policy

8. Holidays: 8 paid holidays annually

9. Sick leave

10. Parental support: Paid parental leave

11. Employee Assistance Program (EAP) and Care Counselors

12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options

13. Health Savings Account (HSA) with employer contribution

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.  

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.  NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.