At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. **Job Description:** At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their journey of health, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a IT Quality Assurance & Business Analyst. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer in delivering unparalleled care, we need a IT Quality Assurance & Business Analyst with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? + Work in a collaborative environment. + Be rewarded with a unique opportunity to make a difference + Competitive compensation package + Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost + Opportunities for advancement + Comprehensive insurance plans for medical, dental, and vision benefits + 401(K) with employer match + Paid time off, paid holidays, family, and pet bereavement + Pet insurance As a IT Quality Assurance & Business Analyst you’ll contribute to our success in the following ways: + Ensure all activities align with the vision of Elara Caring’s board, executive team, and IT leadership. + Collaborate with IT teams to evaluate, prioritize, and deliver solutions that meet business requirements. + Ensure all solutions comply with regulatory, security, and interoperability standards. + Facilitate change readiness and adoption of new systems or enhancements through training and support. + Communicate project updates, risks, and outcomes to stakeholders in clear, business-friendly language. + Translate technical concepts into terms understandable by business users and vice versa. + Gather, analyze, and document detailed business and functional requirements for IT projects. + Develop and execute test plans, test cases, and scripts to validate system functionality and quality. + Track and manage defects, ensuring timely resolution and communication with development teams. + Support the implementation of new systems and enhancements by providing training and user documentation. + Ensure compliance with regulatory, security, and interoperability standards through rigorous testing and validation. + Collaborate with stakeholders to clarify requirements and resolve issues throughout the project lifecycle. + Monitor and report on project progress, risks, and outcomes to ensure successful delivery. + Utilize tools such as JIRA, Confluence, and test automation platforms to manage requirements and testing activities. + Maintain accurate records and documentation to support audits and continuous improvement initiatives. + Promote Elara Caring’s philosophy, mission, and administrative policies to ensure quality of care. + Maintain patient and staff privacy and confidentiality in compliance with HIPAA Privacy Final Rule. + Perform other duties or projects as assigned. What is Required? + Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field. + 3–5 years in Business Analysis and/or Quality Assurance roles. + Experience with Agile and Waterfall methodologies. + Familiarity with software development lifecycle and testing frameworks. + Strong analytical and problem-solving abilities. + Proficiency in requirements gathering, documentation, and process modeling. + Hands-on experience with test planning, execution, and defect tracking. + Excellent communication and stakeholder management skills. + Knowledge of tools such as JIRA, Confluence, and test automation platforms. + Certified Business Analysis Professional (CBAP) or equivalent preferred. + ISTQB or similar QA certification desirable. + Home/Virtual Office location. + Must have a dependable vehicle, a valid driver’s license, and current auto insurance in accordance with the laws of the State. + Meets all applicable agency policies and procedures related to health screening and required testing. + TRAVEL: Up to 10% travel within the U.S. You will report to the VP, IT Intake & Demand Management _We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families._ _Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law._ _Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9._ _At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location._ _This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided._ _If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to_ _recruiting@elara.com._