Irving, TX, 75062, USA
17 hours ago
IT Project Manager
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. NTT DATA's Client is seeking an IT Project Manager, under the direction of the PM Lead, to coordinate Server & Network migrations across Datacenters. Coordination of Green Zones and change approvals with Application Teams, Sector Service Delivery teams, CAB committees, change management, multiple technology teams (Network Engineering & Operations, Systems Administration, Virtualization and SDN Operations). This will include driving to successful outcomes within a given timeline, transparency in risk management and reporting. Adherence to Client's Change Management Process and following process as outlined by Lead PM and project sponsor. **Responsibilities:** Coordinates change management activities by identifying necessary resources and developing schedules to meet completion deadlines. Changes take place during application and / or network Green Zones (Green Zones can be middle of the night Saturday/Sunday (12am -5am), during the weekdays, or anytime on weekend after business hours – depending on Application/ Business impact). There is a requirement to work during Green Zones to coordinate communications throughout entire change window. Coordinate & Collaborate with application teams and technology teams on Green Zone windows for each change upcoming and coordinate CHG submission through full approval in ServiceNow system. Communicates with project staff and clients regarding status of projects. Utilizes project management tools and provides project status tracking and metrics. Escalate items that require immediate attention quickly and efficiently to minimize impact Interact with Global, Cross Functional and Virtual teams Host weekly and ad hoc calls (sometimes on weekends) where required to engage correct teams Collaborates in development of project plans and develops requirement documentation. Contributes to process improvement efforts - Exchanges ideas and information in a concise and logical manner. Evaluates business processes, system processes and industry standards. Applies good understanding of how the team and area integrate with others in accomplishing objectives. Makes evaluative judgments based on analysis of information; resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents. Directly impacts the business by ensuring the quality of work provided by self and others meets the standards of the data center project team. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Banking, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency. Ability to work US hours as well as nights and weekends. **Qualifications:** + 3-5 years' experience in an IT project management role is must. + 1 -3 years' hands on experience in IT Operations management and Change Management + Should have good communication skills + Highly organized and able to manage hundreds of emails daily + Experience with MS Outlook, MS Teams, Excel, MS Project, Jira, Confluence **Education:** + Bachelors/University degree or equivalent experience + This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
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