**IT SECURITY AND INFRASTRUCTURE MANAGER** **ONSITE IN BOSTON, MA** **CONTRACT ONLY - good through 12/31 poss extension.** **Duties and Responsibilities** + Manages the support staff with oversight of daily activities and the day-to-day delivery of IT services including helpdesk, device management, and uptime monitoring. + Direct and support computer lab technologies and instructional IT environments to ensure continuity for teaching and learning. + Maintain clear and effective IT service reporting, including ticket trends, uptime, asset inventory, and system performance metrics. + Coordinate IT staff, external vendors, and consultants in technical projects. + Lead the transition and operational integration to Microsoft Entra ID (formerly Azure AD) for identity and access management, including device enrollment and authentication policy design. + Ensure IT systems and services meet high standards of performance, security, and user satisfaction. + Provide training, mentorship, and leadership to improve team effectiveness and service delivery. + Support and help implement the clients information security strategy, ensuring secure systems and practices across users and devices. Oversees Cyber Security training and documentation of said training. + Maintain and monitor patching, endpoint protection, and access control systems; contribute to security awareness initiatives. + Ensure compliance with PCI, GLBA, and other relevant regulatory and institutional security standards. + Serve as a trusted advisor to the CIO on operational risks and service improvement opportunities. + Contribute to strategic IT planning efforts, aligning service delivery with institutional goals and academic technology needs. **Qualifications** **Required:** + 5+ years of progressive IT experience with 3+ years in a leadership role. + Experience managing cross-platform environments (Windows and macOS), including Jamf Pro administration. + Familiarity with Microsoft Entra ID (formerly Azure AD), particularly identity and device management features. + Strong reporting and documentation skills, with ability to track KPIs, incidents, and asset data. + Proven success in technical team leadership and customer-focused support delivery. If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.