IT Data Center Technician Job ID 222341 Posted 28-May-2025 Service line GWS Segment Role type Full-time Areas of Interest Digital & Technology/Information Technology Location(s) Santiago - Region Metropolitana de Santiago - Chile **About the Role:** As the **IT Data Center Technician** , you will provide on-site support for the delivery and maintenance of DCS Information Technology (IT) services within the Data Center environment. Serve as the first responder to investigate any issues or concerns related to the Data Center systems. Activities include conducting fault diagnostics/rectifying hardware failures and network channel connectivity. Install, move, and decommission DCS IT equipment such as servers, switches, and routers. Perform cable installation, hardware upgrades, and replace failed components. Conduct general maintenance and housekeeping of the DCS IT services. This role is part of the Critical and Specialized Services job function. This job function provides technical maintenance services in critical client environments such as Data Centers, Laboratories, Oil Rigs, Trade Floors, etc. **What You’ll Do:** + Perform hardware (rack/stack) and cable installations (routing, terminating, structured cabling), including troubleshooting and testing. Also, perform hardware decommissions and cable removal. + Coordinate DCS IT asset redundant power requirements with appropriate facilities staff. Ensure proper load balance and fail-over capacity to avoid cascading failures. + Prepare and coordinate incoming and outgoing shipments. Compare packing lists with purchase details to ensure accurate make, model, and quantities are received and processed. + Perform remote hands support for example power cycles, physical environment, and cabling inspections. Swap out failed components, do hardware upgrades, test copper and fiber cables, handle storage media, and enter troubleshooting commands. + Grant site access to vendors and/or escort 3rd parties requiring Data Center access for approved activities.Ensure their compliance with site standards. + Carry out daily housekeeping checks of the data halls, and record findings. + Support Service Management and related processes (e.g., Service Request, Incident, Change) by creating, updating, approving, and closing associated assigned tickets. + Ensure that Method Statements and Risk Assessments are always prepared and used for all tasks ensuring safe work practices. + Comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. + Learn new technologies and expand and share this knowlege. + Use existing procedures to solve straightforward problems with supervisor guidance. + Write routine reports and correspondence. **What You’ll Need:** + Knowledge of the Data Center environment, and the working restrictions of these environments. + A good understanding of fault diagnostic techniques including the use of handheld test equipment. + Basic knowledge of financial terms and principles required.. + Ability to lift up to 50 lbs. _Why CBRE?_ _When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create a meaningful impact. Our collaborative culture is based on our shared values: Respect, Integrity, Service, and Excellence, and we value the diverse perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to realize your full potential._ _Our Hiring Values:_ _At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences and welcome all applications._ CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)