IT Change Management Specialist
ManpowerGroup
Our client is seeking an IT Change Management Specialist to join their team for a contact to hire opportunity. As an IT Change Management Specialist, you will be part of the IT Services division supporting various business units. The ideal candidate will have strong communication skills, a proactive approach to problem-solving, and the ability to build relationships across teams, which will align successfully in the organization.
**Job Title:** IT Change Management and Communications Specialist
**Location:** Onsite in Laurel, MD
**Job Type:** Contract-To-Hire
**Pay Range:** $35.00/hr - $42.00/hr
**What's the Job?**
+ Develop and implement a comprehensive technology communication strategy to ensure business stakeholders receive timely and relevant technology updates.
+ Act as the primary point of contact for internal technology communications, ensuring alignment with organizational goals and business priorities.
+ Manage and coordinate real-time communications during technology outages, systems degradation, and service disruptions.
+ Create and manage an incident log, documenting key decisions and actions taken during incident response.
+ Facilitate problem management meetings, ensuring technology teams provide timely updates on root cause investigations and resolution progress.
**What's Needed?**
+ Bachelor’s degree in communications, Information Technology, Business, or a related field.
+ Six years of experience in technical communications, technical writing, technology service management, or corporate communications.
+ Strong background in managing technology-related communications in a corporate environment.
+ Experience in stakeholder management communications, technology rollout announcements, and user education campaigns.
+ Ability to translate complex technical incidents into clear, actionable, and user-friendly messages.
**What's in it for me?**
+ Opportunity to work in a dynamic and collaborative environment.
+ Engage with various stakeholders and enhance your communication skills.
+ Be part of a team that drives technology service excellence.
+ Contribute to the development of educational materials and user-friendly guides.
+ Gain valuable experience in incident and problem management communications.
**Upon completion of waiting period consultants are eligible for:**
+ Medical and Prescription Drug Plans
+ Dental Plan
+ Vision Plan
+ Health Savings Account
+ Health Flexible Spending Account
+ Dependent Care Flexible Spending Account
+ Supplemental Life Insurance
+ Short Term and Long Term Disability Insurance
+ Business Travel Insurance
+ 401(k), Plus Match
+ Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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