IT Business Analyst - Senior
Cummins Inc.
**DESCRIPTION**
The Senior IT Business Analyst – Analytics Leader partners with business and IT stakeholders to define, analyze, document, and deliver enterprise analytics and AI solutions that enable data-driven decision-making. This role owns the enterprise analytics vision and roadmap, translates complex business problems into high-impact analytics use cases, and ensures successful delivery, adoption, and value realization across Sales, Service, Supply Chain, Manufacturing, and Finance. The position acts as a strategic bridge between business functions, data engineering, IT, and advanced analytics teams.
**Key Responsibilities** **Enterprise Analytics Leadership**
+ Own and drive the enterprise analytics vision and roadmap aligned with business strategy and priorities.
+ Translate business challenges into analytics, predictive, and AI-driven use cases and lead them from ideation through implementation and value realization.
+ Establish analytics governance, KPI definitions, data quality standards, and adoption metrics.
**Business Analysis & Solution Delivery**
+ Lead efforts to define and document business success criteria for medium to large initiatives.
+ Elicit, analyze, and document functional and non-functional requirements across business processes, information, events, organizational, and location aspects.
+ Conduct requirements management activities, ensuring impacts of changes are assessed, approved, and communicated.
+ Lead or support solution assessment, validation, and functional fit analysis to ensure solutions meet business, technical, security, and governance requirements.
+ Review and participate in test planning and execution to mitigate risk and ensure solutions meet defined requirements.
**Analytics, BI & Advanced Insights**
+ Lead dashboarding, reporting, and advanced analytics initiatives across platforms such as CRM, DMS, ERP, and Telematics systems.
+ Deliver executive and operational dashboards with strong storytelling, drill-down, trend, cohort, and variance analysis.
+ Enable predictive and prescriptive analytics use cases including forecasting, anomaly detection, and recommendation engines.
**Stakeholder, Program & Change Management**
+ Act as a trusted advisor and escalation point for moderate to complex analytics and solution issues.
+ Partner closely with CXOs, business leaders, IT, data teams, and external vendors.
+ Drive analytics adoption through enablement programs, training sessions, and change management initiatives.
+ Plan and manage analytics roadmaps, dependencies, risks, and vendor engagements.
**Team & Capability Development**
+ Build, mentor, and lead high-performing analytics teams including BI developers, analysts, and data scientists.
+ Establish and operate an Analytics Center of Excellence (COE) and use case intake and prioritization framework.
**RESPONSIBILITIES**
**Skills and Experience**
**Experience**
+ 8–10 years of experience in analytics, BI, data, or related domains.
+ 3–5 years of experience in a leadership or senior business analysis role.
+ Experience working with global or multi-country analytics initiatives is preferred.
**Technical Skills**
+ Strong hands-on experience with BI and analytics tools such as **Tableau, Power BI, Salesforce Analytics (CRMA), or Looker** .
+ Advanced SQL skills and solid understanding of data modeling (star/snowflake schemas).
+ Working knowledge of **Python or R** and machine learning concepts including classification, regression, and clustering.
+ Experience deploying analytics and AI solutions in production environments beyond proof-of-concepts.
+ Exposure to CRM analytics, ERP systems (SAP, Oracle, MS Dynamics), and Telematics/IoT data is preferred.
**Business & Domain Expertise**
+ Strong understanding of manufacturing and automotive ecosystems, including dealer management systems, sales and service operations, spare parts and inventory optimization, warranty, claims, and uptime analytics.
+ Proven ability to quantify business value, define ROI, and establish success metrics for analytics initiatives.
**Leadership & Competencies**
+ Strategic mindset with the ability to translate future possibilities into actionable analytics strategies.
+ Strong stakeholder management and communication skills, with the ability to influence across organizational levels.
+ Expertise in requirements elicitation, analysis, solution assessment, validation, and SDLC practices.
+ Demonstrated ability to balance multiple stakeholder needs, manage risks, and drive positive business outcomes.
+ Commitment to valuing differences and fostering inclusive, collaborative teams.
**Outcome-Oriented Expectation**
_The Senior IT Business Analyst – Analytics Leader will be responsible for moving the organization from descriptive reporting to predictive and prescriptive decision-making, enabling sustainable business growth, operational efficiency, and AI-led transformation._
**QUALIFICATIONS**
**Qualifications**
+ Bachelor’s degree in Engineering, Statistics, Data Science, or a related field, or MBA with a focus on Technology or Analytics.
+ Intermediate to advanced level of relevant professional experience in analytics, business analysis, or data-driven roles.
**Job** Systems/Information Technology
**Organization** Cummins Inc.
**Role Category** On-site with Flexibility
**Job Type** Exempt - Experienced
**ReqID** 2423372
**Relocation Package** No
**100% On-Site** Yes
Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.
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