Pune, IND
12 days ago
IT Business Analyst - Senior
**DESCRIPTION** The Senior IT Business Analyst – Analytics Leader partners with business and IT stakeholders to define, analyze, document, and deliver enterprise analytics and AI solutions that enable data-driven decision-making. This role owns the enterprise analytics vision and roadmap, translates complex business problems into high-impact analytics use cases, and ensures successful delivery, adoption, and value realization across Sales, Service, Supply Chain, Manufacturing, and Finance. The position acts as a strategic bridge between business functions, data engineering, IT, and advanced analytics teams. **Key Responsibilities** **Enterprise Analytics Leadership** + Own and drive the enterprise analytics vision and roadmap aligned with business strategy and priorities. + Translate business challenges into analytics, predictive, and AI-driven use cases and lead them from ideation through implementation and value realization. + Establish analytics governance, KPI definitions, data quality standards, and adoption metrics. **Business Analysis & Solution Delivery** + Lead efforts to define and document business success criteria for medium to large initiatives. + Elicit, analyze, and document functional and non-functional requirements across business processes, information, events, organizational, and location aspects. + Conduct requirements management activities, ensuring impacts of changes are assessed, approved, and communicated. + Lead or support solution assessment, validation, and functional fit analysis to ensure solutions meet business, technical, security, and governance requirements. + Review and participate in test planning and execution to mitigate risk and ensure solutions meet defined requirements. **Analytics, BI & Advanced Insights** + Lead dashboarding, reporting, and advanced analytics initiatives across platforms such as CRM, DMS, ERP, and Telematics systems. + Deliver executive and operational dashboards with strong storytelling, drill-down, trend, cohort, and variance analysis. + Enable predictive and prescriptive analytics use cases including forecasting, anomaly detection, and recommendation engines. **Stakeholder, Program & Change Management** + Act as a trusted advisor and escalation point for moderate to complex analytics and solution issues. + Partner closely with CXOs, business leaders, IT, data teams, and external vendors. + Drive analytics adoption through enablement programs, training sessions, and change management initiatives. + Plan and manage analytics roadmaps, dependencies, risks, and vendor engagements. **Team & Capability Development** + Build, mentor, and lead high-performing analytics teams including BI developers, analysts, and data scientists. + Establish and operate an Analytics Center of Excellence (COE) and use case intake and prioritization framework. **RESPONSIBILITIES** **Skills and Experience** **Experience** + 8–10 years of experience in analytics, BI, data, or related domains. + 3–5 years of experience in a leadership or senior business analysis role. + Experience working with global or multi-country analytics initiatives is preferred. **Technical Skills** + Strong hands-on experience with BI and analytics tools such as **Tableau, Power BI, Salesforce Analytics (CRMA), or Looker** . + Advanced SQL skills and solid understanding of data modeling (star/snowflake schemas). + Working knowledge of **Python or R** and machine learning concepts including classification, regression, and clustering. + Experience deploying analytics and AI solutions in production environments beyond proof-of-concepts. + Exposure to CRM analytics, ERP systems (SAP, Oracle, MS Dynamics), and Telematics/IoT data is preferred. **Business & Domain Expertise** + Strong understanding of manufacturing and automotive ecosystems, including dealer management systems, sales and service operations, spare parts and inventory optimization, warranty, claims, and uptime analytics. + Proven ability to quantify business value, define ROI, and establish success metrics for analytics initiatives. **Leadership & Competencies** + Strategic mindset with the ability to translate future possibilities into actionable analytics strategies. + Strong stakeholder management and communication skills, with the ability to influence across organizational levels. + Expertise in requirements elicitation, analysis, solution assessment, validation, and SDLC practices. + Demonstrated ability to balance multiple stakeholder needs, manage risks, and drive positive business outcomes. + Commitment to valuing differences and fostering inclusive, collaborative teams. **Outcome-Oriented Expectation** _The Senior IT Business Analyst – Analytics Leader will be responsible for moving the organization from descriptive reporting to predictive and prescriptive decision-making, enabling sustainable business growth, operational efficiency, and AI-led transformation._ **QUALIFICATIONS** **Qualifications** + Bachelor’s degree in Engineering, Statistics, Data Science, or a related field, or MBA with a focus on Technology or Analytics. + Intermediate to advanced level of relevant professional experience in analytics, business analysis, or data-driven roles. **Job** Systems/Information Technology **Organization** Cummins Inc. **Role Category** On-site with Flexibility **Job Type** Exempt - Experienced **ReqID** 2423372 **Relocation Package** No **100% On-Site** Yes Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.
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