Job Description

Actalent is currently seeking an invoice program support specialist for a position in Vancouver, WA. This Specialist position will provide direct program support and focused assistance to Contracting Officer’s Representative (COR) across the agency to facilitate timely, accurate, and efficient billing operations, from initial invoice intake to submitting for final payment. This critical role will ensure the accurate, timely, and compliant processing of vendor invoices, minimizing delays, resolving discrepancies, and providing comprehensive support to internal and external stakeholders. The position will be instrumental in maintaining financial integrity, fostering positive vendor relationships, and contributing to the overall efficiency of BPA’s payment operations.

Intake vendor invoices from both external and internal payment processing systems. Meticulously verify that received invoices contain all necessary information required by Bonneville’s Accounts Payable (AP) and other applicable references to be considered a “proper invoice” (e.g., contract number, line items, vendor information, invoice number, price, quantity).Promptly return improper invoices to the vendor for correction and resubmission, providing clear guidance on deficiencies.Route confirmed proper invoices to the delegated Contracting Officer’s Representative (COR) for payment approval in a timely manner. Verify that invoice intake, verification, and routing are completed with sufficient speed to allow for COR approval and follow-on processing actions, meeting the requirements of the Prompt Payment Act (PPA).Utilize designated external and internal financial systems to process approved, payable invoices. Apply established applicable policies, rules, and regulations associated with Federal payments throughout the processing cycle.Conduct thorough research to identify the root cause of stalled or returned invoices, including improper routing and issues flagged by AP, such as missing invoices or discrepancies between invoices and system entries. Troubleshoot and research invoice processing problems, encompassing both system-related issues and routine payment status questions. Provide targeted education and best practice guidance to personnel to proactively prevent recurrence of common errors.Gather and analyze data pertaining to system and user-generated invoice processing issues. Subsequently, develop and disseminate job aids to facilitate resolution for both internal teams and external stakeholders.Daily Operations & Monitoring:Proactively monitor invoice intake platforms and Power BI Report Server daily. Identify and address invoices submitted to new CORs, past-due invoices (accruing interest), and those with non-progressing statuses.Review auto-generated reports for newly issued Invoice Payment Platform (IPP) contracts. Accurately identify appropriate Invoice Approvers/CORs and disseminate IPP welcome emails and relevant information. For incorrect assignments, research and liaise with the Contracting Officer (CO) and other stakeholders, internal and external, as needed to resolve.Stakeholder Support & Communication:Provide a high degree of customer service to all stakeholders, including vendors, internal employees, and team members by routinely answering questions, inquiries, and providing timely status updates via phone or email, or through general call-backs, maintaining a professional demeanor; forward more complex calls and issues to higher-level personnel for resolution when appropriate.As requested by the COR and other authorized federal personnel, provide specific details regarding the status of an invoice, outline missing requirements for processing, and explain reasons for delay or rejection in payment/processing.Serve as a primary point of contact for inquiries and issues from various stakeholders:Vendors: Assist with login challenges, provide comprehensive guidance for first-time IPP users utilizing established templates, and verify the successful submission and receipt of vendor invoices.CORs: Troubleshoot issues related to invoice saving, locating invoices within IPP (including verifying attachments at IPP.gov), explaining “mismatches” or other non-progression reasons, clarifying AP requirements and guiding CORs through the invoice rejection process if needed. Address general inquiries regarding acceptance dates, invoice dates, and work order locations.Accounts Payable (AP): Facilitate communication by forwarding assistance requests from CORs or vendors to AP as needed.Contracting Officers (COs): Respond to miscellaneous questions concerning vendor IPP onboarding and payment timing, particularly following Vendor Maintenance notifications.Monitor a shared email inbox, verify the critical triage, categorization, and accurate assignment of invoicing-related inquiries and action items to relevant team members, facilitating seamless workflow continuity.Documentation & Compliance:Mark documents and maintain filing systems, files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know).Mark and maintain all official records in accordance with Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes.IPP Review & Reconciliation:Log onto IPP.gov to conduct a detailed review of invoices, specifically identifying and addressing those that have not been transmitted properly.Monthly Reporting & Strategic Review:Review and analyze monthly Power BI reports; engage with designated personnel for follow-up on contracts that should have transitioned to signature-based status or other action.Route findings from CON1163S to designated personnel for follow-up on contracts that should have transitioned to signature-based status.Continuous Improvement & Team Support:Participate in procedure review and improvement processes, including the development, drafting, and recommendation of new and/or changes to existing procedures, processes, and guidelines to increase efficiencies, effectiveness, and/or enhance product quality.Other Responsibilities:Execute data entry, track key program metrics, and analyze data to evaluate program impact and identify opportunities for process improvement.Monitor and track key program metrics, generating reports to support data-driven decision-making and measure performance against established goalsProvide administrative support for centralized registration processes and the onboarding of new personnel. This work may include:Obtaining and validating data; drafting or revising documentation; communicating with internal and external stakeholders; monitoring, flagging, and/or forwarding on-boarding/off-boarding requests to the appropriate BPA team member; and facilitating the annual required training, tracking and verifying completion.

Qualifications

Associate’s or Bachelor’s Degree in Business Management, Business Administration or closely related field is preferred.With a Bachelor’s Degree in applicable fields, 1 of experience is required. With an Associate’s Degree in applicable fields, 3 years of experience is required.Without a degree, 5 years of experience is required.Experience should include demonstrated proficiency with invoice payment applications, accounts payable, financial operations, procurement support, or a related administrative role focusing on invoice processing and compliance.Proficiency with MS Office applicationsIntermediate level skills with Excel, specifically with data handling and managementProven ability to research, troubleshoot, and resolve complex payment and invoice discrepancies and system issues.

Job Type & Location

This is a Contract position based out of Vancouver, WA.

Pay and Benefits

The pay range for this position is $34.00 - $39.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Vancouver,WA.

Application Deadline

This position is anticipated to close on Feb 17, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.