Job Description Insight Global is looking for an Audio Inventory Controls Specialist. This person will be responsible for managing and maintaining inventory for an audio encoder and monitoring equipment. This includes receiving and tracking equipment, performing cycle counts, overseeing deliveries, maintaining accurate inventory records, and supporting procurement forecasts. In addition to inventory management, this role is hands-on with equipment—configuring, testing, troubleshooting, repairing, and shipping hardware. This specialist will serve as the technical expert for encoding products and the primary point of contact for equipment shipment processing and inventory control. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Prepare and test audio hardware to ensure accurate and reliable field performance Receive equipment and maintain real‑time inventory status, including quantities, locations, and operability Program, configure, and ship equipment based on client needs within established SLA timelines Install firmware, configure device settings, and perform basic electronic component replacements Monitor ticket queues daily and respond quickly to alerts and issues Generate and track inventory management reports and other operational documentation Provide regular status updates and escalate issues promptly to maintain confidence in equipment shipment and inventory management processes Support root‑cause analysis to drive long‑term resolution of performance issues Identify continuous improvement opportunities and contribute to operational efficiency Lifting boxes 15 pounds per box in a short period of time Working with a small device 5-10 pounds--removing the top and its like computer repair tech Tools included: Pliers, screw drivers, etc. Certification or degree in electronics, computer technology, or a related technical field Experience receiving, managing, and maintaining inventory of technical equipment Strong skills in diagnosing, repairing, and upgrading internal hardware components Excellent attention to detail with strong QA and shipping procedure knowledge Ability to work both independently and collaboratively Strong organizational skills with the ability to track multiple production stages, prioritize, and meet tight deadlines Excellent written and verbal communication skills Strong customer service and relationship‑building abilities High sense of personal accountability and ownership Experience with Google Suite or Microsoft Office