Description What You’ll Do                                                                             

Join a fun and flexible workplace where you’ll enhance your skills and build a solid professional foundation. As a Customer Success Services (CSS) Delivery Intern you will:

Business & Data Insights

Produce and analyse CSS business insights, including revenue forecasts, resource‑utilisation reports, customer project dashboards, and internal reviews for the UKI CSS leadership team. Partner with account managers and technical teams to ensure compliance expectations are understood and met across our on‑premise and cloud service portfolios.

Customer & Technical Engagement

Participate in high‑profile customer meetings and collaborate on the delivery of technical services, gaining exposure to real‑world customer engagement and service operations. Plan and support internal workshops and customer events, developing strong presentation and public‑speaking skills.

Collaboration & Operations

Work closely with CSS Sales, TAMs, Project Managers, and engineering teams, contributing to cross‑functional initiatives and independently driving smaller projects. Draft documentation, contribute innovative ideas, and support continuous improvement in how the CSS organisation operates day‑to‑day. Support recruitment activities, including coordination with external agencies and involvement in the hiring process.

Professional Development

Engage in volunteering, training programmes, wellbeing initiatives, and other development opportunities while shadowing CSS professionals to build transferable technical, analytical, and workplace skills.