As a key member of our high-performing team, you’ll drive innovative communications campaigns and strategies that foster engagement, collaboration, and a shared sense of purpose. You’ll work side-by-side with senior leaders, product and marketing teams, HR, and communications colleagues across the firm—helping shape the voice and culture of our organisation.

Job Summary 

Craft Compelling Content: Write engaging intranet articles, announcements, talking points, town hall materials, blogs, and video scripts that bring our vision and values to life.Advise Senior Leaders: Partner closely with executives to develop authentic messaging, presentations, and communications that resonate with employees and reflect leadership’s unique voice.Manage Internal Channels: Manage all internal communications platforms within the consumer business, including events and town halls, ensuring consistent and impactful messaging.Lead Campaigns & Initiatives: Develop and execute strategic internal communications campaigns, collaborating with marketing and sponsorship teams to amplify our brand and culture.Align with Corporate Strategy: Work with communications colleagues firmwide to understand and integrate the broader corporate strategy into International Consumer Bank's communications.Drive Global Engagement: Coordinate with Corporate Communications and regional teams to ensure effective, unified messaging across geographies.Protect Our Reputation: Manage internal communications responses to reputational issues in partnership with PR and social media teams.Produce Creative Assets: Collaborate with in-house and agency teams to deliver innovative creative materials for internal use.

Job Responsibilities 

Trusted Advisor: Proven experience guiding senior executives on internal communications strategy and execution.Communications Expertise: Strong background in marketing and communications, with deep knowledge of best practices for employee engagement.Strategic & Tactical Excellence: Ability to think big-picture while executing detailed plans and measuring impact.Exceptional Communication Skills: Outstanding verbal, written, and interpersonal abilities, with a sharp eye for editing and digital platforms.Influence & Collaboration: Consultative approach, able to build relationships and communicate effectively across all levels of the organization.Risk & Compliance Focus: Commitment to upholding the firm’s standards for risk, compliance, and ethical conduct.

Required Qualifications

Bachelor’s degree in communications, marketing, Journalism, or related field (preferred)Solid recent experience in Marketing & Communications, ideally within Corporate Communications

Preferred Qualifications, Capabilities & Skills

Demonstrates high emotional intelligence: with the ability to understand, empathize, and connect with diverse audiences; adept at navigating sensitive topics and fostering a positive, inclusive workplace culture.Industry Insight: Solid understanding of the financial services sector.Products, Platform & Tech: A genuine interest & curiosity in our technology and customer products is beneficial.Organisational Mastery: Excellent multitasking and project management skills, thriving in fast-paced, deadline-driven environments.

Ready to inspire, connect, and drive change?
Join us and help shape the future of internal communications at one of the world’s leading financial institutions.