Cleveland, OH, United States of America
1 day ago
Integration Platform Reliability Engineer

Who We Are

We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business—in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!

Base Pay Range:

$81,000-$90,000

As an Integration Platform Reliability Engineer, you will play a critical role in the success of the company by developing and supporting the platform(s) used for integrations.  Most of the business operations of Dealer Tire or its affiliates leverage these platform(s).

Your essential job functions will include the following:

Develop and maintain platform documentation, training materials and systems documentation.Work with infrastructure engineers to maintain the stability and reliability of the integration platforms.Monitor the performance and availability of the integration platforms, recommend, and implement remediations to issues.Follow Dealer Tire and affiliate policies regarding change control and incident management.Keep integration platform toolsets patched and up to date according to the appropriate policies.Assist Integration Specialists with platform inter-operability issues.Work with infrastructure teams to support the infrastructure roadmap.Work with Enterprise Information Security to maintain the appropriate security posture based upon policy and contract requirements.Assist in designing and implementing the Integration roadmap.Recommend, design, develop and implement small and medium scale automations.Help in the development of junior team members.

Project Management

Work closely with functional groups to assure project tasks are completed accurately, timely and with quality.Document project tasks for scope boundaries, high-level requirements, and other aspects as needed. Work with functional staff to develop training materials for Information Technology systems.

Business Requirements

Document high-level and detailed business requirements related to required platform capabilities.Communicate business requirements to the Information Technology staff. Collaborate on Information Technology projects with various functional areas and staff to clarify business requirements, answer questions and resolve problems throughout projects and on-going support. Collaborate with team members on the development and on-going use of audits and controls to monitor the daily transmission and collection of EDI/Integration files.

Implementation Management/Change Management

Assist users and Integration Specialists in the review of business requirements. Coordinate work with various functional staff to develop user acceptance test objectives, test plans and test scripts to verify and ensure that business requirements are achieved. Perform system tests and user acceptance tests of Information Technology system changes as agreed with various functional staff in test plans.   Maintain technical analysis documents, technical designs, test scripts and test results to verify Integration Platform requirements are understood and addressed completely, correctly, and consistently. Execute unit and integrated system test reviews as appropriate with Information Technology staff. Apply established mechanisms for tracking business requirements throughout the life of Information Technology projects.  Use mechanisms to verify all requirements have been addressed completely, correctly, and consistently.Work with various functional and IT staff to apply established change management procedures for Information Technology projects to control scope.Facilitate documentation and approval of requirements changes of either a business or technical nature, during Information Technology projects, using change management procedures.Perform production implementations, some of which may require after hour activities to complete.

Other Responsibilities

Timely and accurate time and status reporting.Adherence to security policies.Learn and leverage knowledge to develop mappings on tools utilized by the team.Other Duties as Assigned
 

Required Skills

3-5 Years experience of maintaining an EDI / Integration platform such as Axway B2Bi Express, Mulesoft, Sterling Integration Suite or similar software (cloud or on premise), including upgrades and applying patches.Experience with scripting languages and techniques (Python, *nix shell, Powershell).Operator level experience with either RedHat or SUSE Enterprise LinuxOperator level experience with Windows ServerUnderstanding of networking concepts such as routing, DMZ’s and the functionality of common network appliances such as firewalls and load balancers.Demonstratable troubleshooting skills involving networking, server and application concepts.Knowledge of common file/data exchange protocols (FTP, SFTP, REST, web services).Knowledge of XML and JSON file types.Demonstration of developing improved processes.Strong communication and collaboration skills.Facilitation and negotiation skills.Willingness to learn new skillsAbility to manage in a fast-paced environment to meet business needs/deadlines and adhere to project schedule with minimal supervision.

Beneficial Skills

Knowledge of one or more of the following Axway products (B2Bi Express, Transfer CFT, Sentinel, API Manager/Amplify).Understanding of various file types and usage (X12, EDIFACT, flat files).EDI/Integration translations and implementation background.EDI document background:  810, 850, 856, 210, 214Knowledge of EDI Specific Communication Methods (Odette FTP, AS2).Experience in automation of tasks and automation tools.Basic knowledge of containerization.Basic understanding of cloud computing concepts (AWS or Azure preferred).Working knowledge of Jira and Confluence

Competencies Required

Results OrientationAgilityInitiativeInfluenceCustomer FocusLearn QuicklyRecognize ImplicationsApply Knowledge

Physical Job Requirements

Sit for long periods of time.Continuous viewing from and inputting data to a computer screen.

Drug Policy

Dealer Tire is a drug-free environment.  All applicants being considered for employment must pass a pre-employment drug screening before beginning work.

This position is targeted to be closed on:

2026-03-27

Why Dealer Tire: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.

EOE Statement: Dealer Tire is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. 

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dealer Tire’s Human Resources Department to discuss your specific needs. Please feel free to contact us at 1-800-933-2537 x6550.

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