New York, NY, US
28 days ago
Intake Specialist (FT 8am-4PM)

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.\n

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RESPONSIBILITIES:\n\nPrint Operator & Customer Interface Intake.\nProduce the client's request in the Production Area when necessary or when directed.\nIncumbent must be organized and able to multi-task, knowledgeable of reprographics, positive attitude, strong attention to details and able to display a friendly and cooperative attitude in a high stress environment.\nOperation of Reprographics equipment, i.e., high volume printers\/copiers.\nOperation of Reprographics finishing equipment, i.e., perfect binding, punchers, cutters and other binding equipment.\nCross-trains in all areas of production\/bindery.\nVerifies accuracy of client request, before, during and after production.\nQuality checking, strong attention to details a must.\nReceive job request from clients and vendors by email, walk-ins, or physical mail.\nNegotiate client deadlines against in-house queue and supervisor input.\nEntry of all job requests received into the job tracking system.\nRelease of job requests to production team and vendor personnel as needed.\nReview and approve billing tickets when necessary.\nCommunicate professionally, written and verbally with clients, supervisors and management.\nDeliver work to clients when necessary.\nAssist administrative team and management as requested.\n\n

Qualifications:\n\nSignificant walking and standing for long periods of time, able to lift up to 50 pounds, specific vision abilities required by this job include color vision\nTroubleshooting production equipment and place service calls when needed\nProficient in Microsoft Office\n50 wpm\nHighschool diploma or equivalent (GED) required.\n\n

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