Insurance Premium Payment Associate

Responds to record and process telephonic payment inquiries. Responsible for taking both initial and ongoing payments for insurance products while maintaining a high level of customer service. Responsible to work in multiple computer programs at a time.

Must be able to maintain a high level of service to customers while managing changing volume demands of the call center.

One year customer service experience, computer skills & strong verbal skills required. Collections experience preferred. Must be detailed oriented.

Hybrid location (training/days in office)-- Sentara Park, Virginia Beach Virginia

Remote consideration available

EducationHigh School Graduate or equivalentCertification/LicensureNo specific certification or licensure requirements

ExperienceOne ( 1) year of Customer Service experience /Telephone Communication preferredExcel experience strongly preferredExcellent verbal and computer skillsPrevious experience in billing, payments, receivables preferredPrevious Healthcare experience preferred