Insurance Premium Payment Associate

Responds to record and process telephonic payment inquiries. Responsible for taking both initial and ongoing payments for insurance products while maintaining a high level of customer service. Responsible to work in multiple computer programs at a time. Must be able to maintain a high level of service to customers while managing changing volume demands of the call center.

One year customer service experience, computer skills & strong verbal skills required. Collections experience preferred. Must be detailed oriented.

Hybrid -Sentara Park, Virginia Beach, VA

EducationHigh School DiplomaCertification/LicensureNo specific certification or licensure requirements

ExperienceHigh School DiplomaOne (1) year of related experience Healthcare Insurance, billingOne (1) year of strong Customer Service experienceWritten and Verbal skills --to support customer service goalsCollections experience preferred but not requiredDetail oriented