Our client, a leading provider of insurance solutions for businesses and individuals, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Customer Support Department supporting the customer service team. The ideal candidate will have excellent communication skills, strong computer proficiency, and a customer-focused attitude which will align successfully in the organization.

Job Title: Customer Service Representative 

Location: (Remote) 

Pay Range: $22 - $23

Shift: Monday to Friday, 8:00 AM to 5:00 PM

What's the Job?

Assist customers with questions and guidance regarding the company's website and processes Interact with customers via phone to provide information about products and services Handle and resolve customer complaints efficiently and professionally Support renters' insurance programs and tenant protection services Maintain excellent phone etiquette and computer skills to ensure smooth communication

What's Needed?

Strong customer service and phone etiquette skills Excellent computer skills and familiarity with online platforms Ability to interact effectively with a diverse customer base Bilingual skills in Spanish are a plus High school diploma or equivalent; no prior experience required

What's in it for me?

Opportunity to work with a reputable insurance provider Supportive and inclusive work environment Potential for professional growth within the organization Work schedule aligned with standard business hours Competitive pay rate

Upon completion of waiting period, associates are eligible for:

Medical and Prescription Drug Plans Dental Plan Supplemental Life Insurance Short Term Disability Insurance 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.