Kuala Lumpur, Malaysia
10 days ago
Instructional Designer

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy. 

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.   

Key Responsibilities: 

Design and develop high-quality learning content: Create interactive and engaging instructional e-learning modules and develop them in our e-learning authoring tool (Articulate Storyline 360). 

Collaborate with SMEs: Partner with subject matter experts to ensure that course content is accurate, up-to-date, and aligned with business needs. 

Apply instructional design theories: Utilize instructional design theories, practice, and methods to design learning solutions that meet business and performance objectives. 

Project management: Manage the end-to-end design and development process, ensuring timely delivery of high-quality learning content. Connect deliverables to the overall knowledge journey. 

Portfolio management: Oversee the trainings related to a set of products, evaluate performance, monitor and advertise usage and customer feedback. Optimise the offering, prioritising updates in line with Swift’s strategic ambitions and considering retiring outdated and less efficient content. 

Innovate and implement new technologies: Stay abreast of the latest trends in learning technologies and apply them to our instructional design practices. 

Qualifications: 

Bachelor’s degree in instructional design, educational technology, or a related field 

Proven experience (at least 2-4 years) in instructional design or using Swift products 

Well organised and ability to work autonomously  

Excellent communication and interpersonal skills 

Fluent English, oral and written 

Strong interest in learning theories and instructional design models 

Experience with authoring tools such as Articulate Storyline, Adobe Captivate, or similar 

Knowledge of Swift products and services offering desired 

Visual design skills and ability to storyboard 

Ability to write effective instructional texts 

Experience with video editing (Camtasia) is a plus 

What We Offer: 

A dynamic and supportive work environment 

Opportunities for professional growth and development 

You can work independently, yet within a lively team that rallies around shared objectives 

Competitive salary and benefits package 

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.

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