Job Title: Sales Support Specialist

Job Description

Join a dynamic team where every day brings new challenges and opportunities for growth. As a Sales Support Specialist, you will play a vital role in ensuring customer satisfaction and operational efficiency. With a focus on HVAC systems, you will engage with customers, support internal teams, and contribute to the design and sales processes.

Responsibilities

Take and enter customer orders with accuracy and attention to detail.Identify customer needs using growing product and system knowledge.Support internal teams and service technicians with parts questions, scheduling clarity, and problem-solving.Navigate internal systems to locate parts, pricing, and order information.Assist with sales orders, quotes, and basic project coordination.Learn to read plans and support HVAC system design using tools such as Excel, AutoCAD, Visio, and architectural drawings.Participate in hands-on training in the warehouse to understand parts and components.Spend time on the phone and working on design and bids for various properties during the heating season.Collaborate with manufacturing firms to resolve issues.Write orders for customers and make outbound calls for design conversations.Manage client accounts and approach HVAC season proactively.Provide solutions to customer issues over the phone or escalate as necessary.

Essential Skills

Technical aptitude from roles such as assembler, dispatcher, operations coordinator, automotive work, manufacturing, construction, or logistics.Customer service experience requiring problem-solving and multitasking.Ability to handle curveballs and prioritize issues during busy seasons.Strong initiative and willingness to make outbound calls.Interest in HVAC, hydronics, refrigeration, or mechanical systems.

Additional Skills & Qualifications

1–2 years of inside sales experience.Exposure to HVAC, construction, or manufacturing environments.Experience with Excel, AutoCAD, Visio, or architectural drawings.Degree in science, math, engineering, or related coursework.

Work Environment

Work fully in-office during core business hours from 8am to 5pm. Enjoy a tight-knit and informal team atmosphere, where technical aptitude is nurtured and employees can engage actively on their feet. As an Employee-Owned Company (ESOP), employees have a vested interest in the company's success.

Job Type & Location

This is a Contract to Hire position based out of Minneapolis, MN.

Pay and Benefits

The pay range for this position is $22.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Minneapolis,MN.

Application Deadline

This position is anticipated to close on Feb 17, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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