Remote Work: Hybrid

Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.
Come make an impact every day at Zebra.

Independently, or as part of a team, contacts existing and/or prospective customers by telephone. Observes and participates in identifying products and/or services that can benefit customer's needs. Responsible for selling relatively simple products or services to end user or channel partner accounts. 

Responsibilities:
Knowledge/ExpertiseTechnical Skills - Requires basic technical product knowledgeKnowledge of Zebra - Has solid understanding of Products/Services soldSales Skills - Understands Solution Selling concepts and overcomes customer objections; solid communication skillsManagerial Skills - Understands where to turn for answersBusiness Acumen - Understands basics of customer needs and/or business and drivers of Zebra; presents product characteristics (features/benefits)Market/customer Knowledge - Understands competitive strengths and weaknessesSolution Complexity/Strategic ThinkingNature of Problems Solved - Solves routine, simple problems (e.g., overcoming common objections)Role in Addressing Problems - Understands and responds with answers to customer's technical questionsComplexity of Solutions - Typically low to medium complexity (e.g. routine feature/benefit analysis)Freedom to ActLevel of Guidance - Makes decisions based on established practices/policies and within fairly well defined parameters; proceeds independently and proactively on relatively routine issues/problemsTakes Direction From - Supervisor and established practices and policiesCustomer InterfaceRole - Acts independently or as a team memberLevel of Customer Contact - End users for small items; retail management or influencers on larger teamsMain Level of Interaction - Participates in the process or closer for smaller salesRequired Knowledge of Customer - Buying drivers and unique business challengesAccountabilityBusiness and Financial Impact - Responsible for individual revenue attainment with established prices and personal expensesRelative Size and Scope - Relatively small individual quotas for the business overallTypes of Projects - Many small routine dealsStrategic Impact for Zebra - Low/short-term
Qualifications:

Required Qualifications:

Bachelors or equivalent experience0-2 years of applicable experienceRequires basic technical product knowledgeUnderstands Solution Selling concepts and overcomes customer objections; solid communication skillsUnderstands where to turn for answers Fluent level of English (written and verbal) as well as local language as applicable

Preferred Qualifications: 

Customer Service SkillsEmpathy and customer-centric approachAbility to resolve issues and answer inquiries promptlyBuilding trust and rapport with clientsHigh responsiveness and follow-throughAnalytical & Organizational SkillsData-driven decision makingStrong attention to detailTime management and multitasking in a fast-paced environment

Hybrid role: São Paulo

 

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.