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Overview

The Infusion Scheduler plays a key role in ensuring smooth daily operations within the infusion clinic by coordinating patient appointments, supporting communication between patients and clinical staff, and managing front‑office workflow. A background in medical assisting or clinical scheduling is highly preferred.

ResponsibilitiesCoordinate infusion appointments, pre‑treatment testing, follow‑up visits, and schedule adjustments.Manage a high volume of incoming calls, identify patient needs, and route calls appropriately.Update and maintain accurate patient records, insurance details, authorizations, and referral information.Collect co‑pays and assist patients with billing or financial counseling needs.Maintain provider and infusion chair schedules, including timing, staffing needs, and treatment blocks.Communicate appointment changes, instructions, and preparation requirements to patients.Ensure confidentiality and adherence to all clinic procedures and compliance standards.Provide general front‑desk support and assist with administrative tasks as needed.May help coordinate external testing, procedures, or pre‑certifications required before infusion treatment.QualificationsHigh school diploma or equivalent required.1+ years of healthcare office or clinical scheduling experience (non‑dental required).Experience with EMR systems preferred; training available for those with similar system experience.Strong communication skills and ability to work compassionately with patients undergoing treatment.Proficiency in Microsoft Office (Outlook, Word, Excel).

NHC-1443277_1768497973 To Apply for this Job Click Here