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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Infrastructure Program Manager – Strategic Program Oversight

Position Overview

The Infrastructure Program Manager at the P3 band level is a senior strategic coordinator responsible for the intake, evaluation, and oversight of infrastructure projects across the organization. This role ensures that all projects align with organizational objectives, optimizes resource allocation, and drives program governance and accountability. The Infrastructure Program Manager will report directly to the Capital Planning and Infrastructure Program Lead.

Compensation Band: P3 (Salary range to be specified based on regional benchmarks and internal guidelines.)

Reporting Structure

Reports to: Capital Planning and Infrastructure Program Lead

Direct Reports: None

Key Responsibilities

Project Intake & Strategic Alignment

Systematically intake and evaluate projects from multiple sources, including Capital Allocation Requests (CAR), Strategic Capital Initiatives (SCI), PM support teams, and Facility Managers

Assess each project for strategic alignment with organizational objectives and identify duplicate or overlapping projects for consolidation

Evaluate bundling potential to optimize resource allocation and cost efficiency

Financial Planning & Coordination

Execute comprehensive year-over-year reconciliation processes for new project proposals as a part of Annual Strategic Planning process.

Coordinate and manage reactive capital budget updates in response to changing business needs

Ensure financial accuracy and compliance with budgetary constraints and organizational policies

 Program Governance & Accountability

Establish and maintain monthly internal governance meetings with execution teams

Hold project teams accountable to established schedules and deliverables

Implement escalation procedures for projects at risk of delays or budget overruns

Project Prioritization & Planning

Facilitate initial project review sessions with project developers and stakeholders

Determine and communicate current year priorities for unplanned or emergent projects

Balance competing priorities and resource constraints to ensure optimal project delivery

Portfolio Optimization

Analyze Infrastructure vs Non-Infrastructure project pipeline for strategic alignment

Identify bundling opportunities, potential project cancellations, and scope gaps

Recommend portfolio adjustments to maximize organizational value and efficiency

Stakeholder Management

Serve as primary liaison between Facility Managers (FMs) and Project Managers (PMs)

Manage site data requests and provide timely project status communications

Facilitate cross-functional collaboration and information sharing across teams

Reporting & Analytics

Develop, maintain, and distribute exception reports to leadership

Provide data-driven insights to support strategic decision-making

Required Qualifications

Bachelor’s degree from an accredited institution in accounting, business, architecture, engineering, construction management, or a related field (MBA preferred)

Minimum of 3 years of progressive experience in program management, infrastructure, or related fields, with a strong background in real estate and construction program/process management

Demonstrated experience in cost and schedule management, financial planning, facilities management, and construction project management

PMP, PgMP, or Six Sigma certification strongly preferred

Preferred Skills & Technical Competencies

Advanced proficiency in Microsoft Office applications, including Excel, PowerPoint, Project, and Visio

Basic knowledge in estimating software and benchmarking tools

Strong analytical skills with the ability to research, track, and apply benchmark schedule and budget data

Experience developing project charters, business justifications, and risk assessments for diverse infrastructure projects

Soft Skills

Proven leadership abilities

Strong organizational skills with the ability to manage multiple priorities and work through ambiguity

High level of initiative, responsibility, and flexibility

Ability to influence senior executives and drive consensus across cross-functional teams

Work Environment & Travel Requirements

Primarily home office based

Occasional travel may be necessary to support project execution and stakeholder engagement

Professional Development Opportunities

Access to JLL’s global training resources, technical certifications, and leadership development programs

Opportunities for advancement within the Capital Planning Services Core Operations Team and broader organization

Company Culture & Values Alignment

Commitment to operational excellence, innovation, and continuous improvement

Collaborative, inclusive, and high-performance work environment

Alignment with JLL’s core values of teamwork, ethics, and client service

Join JLL and play a pivotal role in shaping the future of our infrastructure portfolio. We seek strategic thinkers and proactive leaders who are passionate about delivering value and driving organizational success.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.