As an Infrastructure Engineer III at JPMorgan Chase within the Enterprise Technology - Mainframe team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.

Job responsibilities

•    Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
•    Resolves most nuances and determines appropriate escalation path
•    Executes conventional approaches to build or break down technical problems
•    Drives the daily activities supporting the standard capacity process applications
•    Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
•    Considers upstream/downstream data and systems or technical implications
•    Be accountable for making significant decisions for a project consisting of multiple technologies and applications
•    Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills
•    Formal training or certification on infrastructure disciplines concepts and 2+ years applied experience
•    Software development experience in one or more general purpose programming languages: JCL, REXX, zOSMF Workflows
•    Experience working with two or more from the following: web application development,  database, Unix/Linux environments, distributed and parallel systems
•    Understanding or have experience with agile and lean philosophies
•    Strong critical thinking and problem solving skills with clear communication
•    Ability to collaborate with different roles to achieve common goals
•    Familiarity with RESTful APIs using Swagger (or similar framework)
•    Working experience with CICS systems programming experience in a mainframe z/OS operating system and experience on USS (Unix System Services), CICS TS – Installation and Migration, SVC and Transaction dump debugging, CICS Performance Tuning, CICS-related ISV tools - Mainview, Abend-Aid, Expediter, Configuration Manager, CAFC, SYSB II and Merva
•    Experience working on IBM Program Product installation – SMP/e (Software Management Program/ extended)


Preferred qualifications, capabilities, and skills

•    BS/BA Degree
•    Ability to think creatively to deliver solutions through continuous improvement