Role Overview

The Infrastructure & Cloud Engineer is responsible for managing and supporting Azure cloud infrastructure while providing strong operational support for on-premises Windows infrastructure. The role plays a key part in maintaining hybrid IT environments, ensuring system availability, security compliance, and operational excellence.

This position requires hands-on technical skills, proactive incident ownership, and close collaboration with security, network, and global IT teams.

Core Responsibilities

Azure Infrastructure & Cloud Management (Primary) Administer Azure IaaS components including virtual machines, storage accounts, networking, and security configurations. Support Azure resource provisioning, monitoring, availability, and performance. Manage hybrid connectivity between on-prem infrastructure and Azure. Assist with Azure governance, access controls, and cost awareness. Support Azure identity integration (Azure AD / Entra ID with on-prem AD). Troubleshoot Azure-related incidents and coordinate with global cloud teams. On-Prem Infrastructure Support

Server & Active Directory Administration

Administer Windows servers including patching, monitoring, services, and performance. Manage Active Directory users, groups, OUs, GPOs, and service accounts. Troubleshoot authentication, access, and domain-related issues. Conduct periodic access reviews and implement AD security best practices.

Endpoint & File Server Management

Manage file servers, NTFS permissions, access control, and storage quotas. Support endpoint management tools (SCCM / client automation) for deployments and patching. Provide L2/L3 escalation support for infrastructure-related user issues.

Networking & Connectivity

Troubleshoot LAN/WAN, VPN, Wi-Fi, and general connectivity issues. Coordinate with network teams on firewall, ISP, and routing-related incidents. Maintain infrastructure and network documentation. Security, Patch & Vulnerability Management Operate vulnerability scans using Qualys or similar tools across cloud and on-prem assets. Coordinate patch deployment, remediation, and configuration hardening. Track patch compliance and vulnerability remediation status. Support security posture reviews and audit readiness.

Documentation & Audits

Maintain SOPs, system documentation, and architecture diagrams. Support internal and external audits with logs, reports, and evidence. Ensure compliance with corporate IT and security policies.

Required Experience & Skills

5–6 years of enterprise IT experience. Strong hands-on experience with Azure infrastructure and cloud operations. Solid knowledge of Windows Server, Active Directory, DNS, DHCP, GPOs. Experience with Qualys, SCCM, backup solutions, and PowerShell scripting. Good understanding of networking, security controls, and hybrid environments. Strong communication and documentation skills.

Qualifications

Bachelor’s degree in IT, Computer Science, or equivalent experience. Azure (AZ-series), Microsoft, or security certifications preferred.