Information Protection Associate Advisor - HIH - Evernorth **ABOUT EVERNORTH:** Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. **Job Description:** The ServiceNow Developer will be a crucial member of PEACE – Automation engineering team, developing ServiceNow requests forms with CMDB integrations, performing hands-on support for end-users, day-to-day maintenance, planning, and testing system updates, coaching other team members on best practices, as well as troubleshooting in house custom applications. Developer will work with architects, developers, business stakeholders and other product members in the fulfillment of updates, fixes, and new features within our key application. **Technical Skills:** + SME in ServiceNow system applications and custom applications. + Create, maintain, and enhance Incident Management, Problem Management, Service Request Management, Service Catalog, Knowledge Management, Self-Service Portals + Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs including advanced scripting. + Proven experience as a ServiceNow Developer with expertise in Flow Designer. + Build and maintain automated workflows using Flow Designer + Optimize and troubleshoot existing workflows to ensure efficiency and scalability. + Experience designing, building and maintaining integration using Integration Hub, REST, SOAP web services + Experience in Email notifications. + Responsible for standard configuration, user administration, security, workflow, data management and integrations. + Activate a plug-in, build reports, gauges, and homepages + Set up Service Level Agreements (SLAs) and monitor SLA workflows + Aiding in translating business requirements into technical requirements + Experience working in Agile/Scrum methodologies **Certifications:** ServiceNow Certified Systems Administrator - Mandatory ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist – ITSM (preferred) ITIL4 (preferred) **Why Join Us?** + Contribute to a high-impact security automation initiative at a strategic level. + Work with cutting-edge security and cloud technologies. + Collaborate with top security and engineering teams to drive automation and efficiency. **About Evernorth Health Services** Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.