Summary

Who We Are:

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

JOB SUMMARY: The Informatics Support Liaison will function as a subject-matter expert with regard to the inpatient EMR to support adoption and optimal utilization by providers and staff. The Informatics Support Liaison will have responsibility for hospital onsite rounding and support of inpatient EMR functionality and workflow and serves as liaison between the end user and information systems resources. This role will support clinicians and providers to enhance application technology and skill with clinical EMR applications. Actively engages in coaching and support that promotes optimal use of enterprise clinical IT systems. Responds to customer support tickets, troubleshooting of issues and documenting resolution. The Informatics Support Liaison applies systems analysis techniques and procedures, including consulting with users and independent troubleshooting, to determine software or system functional specifications are in line with established functionality and workflows and ensures that application problem diagnosis and resolution maintain highest priority.

REQUIREMENTS: Basic professional knowledge; equivalent to a Bachelor’s degree; basic employment skills. HS Diploma is required. Clinical or healthcare experience is helpful. 1-3 years of experience. Job requires travel between LifeBridge facilities. Driver’s license is required.

This role is hybrid: In-person and remote.

Additional Information

What We Offer:

Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.

Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.

Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.

Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.

Why LifeBridge Health?

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.

Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.