As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. **I. Job Summary** Sets up and maintains digital customer records and provides administrative support for the Technical Service Center and Manufacturing & Industrial Sales Team. Provides service and support for internal and external customers via primarly phone support. **This position is remote however the employee will be required to work pacific time hours, 8am to 5pm Monday through Friday.** **II. Essential Duties and Responsibilities** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. + Conducts routine data maintenance of sales, web, landfill, Visor and company landfill systems. + Performs data entry into WM systems. + Performs quality assurance reviews of account setups. + Prepares customized bills, exports from WM systems, and various letters and correspondence upon request. + Prepares volume and revenue reports for sales reps and customers. + Supports billing inquiries or special bills. + Coordinates waste profile renewals. + Maintains electronic and hard copy filing systems. + **Provides customer support via phone** . **III. Supervisory Responsibilities** This job has no supervisory duties. **IV. Qualifications: Must live and work in the U.S.** The requirements listed below are representative of the qualifications necessary to perform the job. **A. Education and Experience** Education: High School Diploma or G.E.D (accredited) Experience: One (1) year of relevant work experience (in addition to education requirement). **B. Certificates, Licenses, Registrations or Other Requirements** Intermediate level experience with Microsoft Word, Excel and Windows **V. Work Environment** Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Normal setting for this job is a home office setting/ remote. The expected base pay range for this position across the U.S. is $19.52/hour - $24.42/hour. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location **Benefits** At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply. Equal Opportunity Employer: Minority/Female/Disability/Veteran