**Job Description** **Team Leader – MIS (Management Information Systems)** **Role Purpose** The Team Leader – MIS is responsible for managing the MIS function, ensuring timely, accurate, and insightful reporting to support business decision-making. The role involves leading a team of MIS analysts, driving data quality, automating reports, and acting as a key liaison between business stakeholders and data/reporting teams. **Key Responsibilities** MIS & Reporting + Own end-to-end delivery of daily, weekly, and monthly MIS reports across assigned business verticals. + Ensure data accuracy, consistency, and timeliness of all MIS dashboards and reports. + Design, maintain, and enhance automated MIS reports and dashboards (Excel, Power BI, SQL, etc.). + Analyze trends, variances, and KPIs, and provide actionable insights to stakeholders. + Standardize MIS definitions, formats, and reporting processes across teams. + Team Leadership & People Management + Lead, mentor, and manage a team of MIS analysts/executives. + Allocate work, track deliverables, and ensure adherence to SLAs. + Provide regular coaching, performance feedback, and skill development support. + Drive process discipline, documentation, and best practices within the team. + Stakeholder Management + Act as the single point of contact (SPOC) for MIS-related requirements for business and leadership teams. + Understand business requirements and translate them into effective MIS solutions. + Present reports, dashboards, and insights to senior management. + Manage ad-hoc data requests and priority changes effectively. + Process Improvement & Automation + Identify opportunities to automate manual MIS processes and reduce turnaround time. + Drive continuous improvement initiatives related to data sourcing, validation, and reporting. + Ensure compliance with data governance, audit, and control requirements. **Key Skills & Competencies** **Technical Skills** + Advanced Excel (Pivot Tables, Power Query, Macros Must To have). + Strong experience in MIS reporting and dashboarding. + Hands-on experience with BI tools (Power BI / Tableau preferred). + Good knowledge of SQL and data validation techniques. + Understanding of KPIs, metrics, and business performance reporting. **Behavioral & Leadership Skills** + Strong analytical and problem-solving skills. + Excellent communication and stakeholder management skills. + Ability to lead teams, manage priorities, and work under tight deadlines. + High attention to detail with a quality-first mindset. + Proactive, ownership-driven, and process-oriented. **Education & Experience** + Graduate / Postgraduate in Commerce, Management, Engineering, or a related field. + 5–8 years of experience in MIS / Reporting / Analytics roles. + Mandatory 1–3 years of experience in a team handling or leadership role. **Key Performance Indicators (KPIs)** + Timeliness and accuracy of MIS and reporting deliverables. + Stakeholder satisfaction and feedback. + Reduction in manual effort through automation. + Team productivity and capability enhancement. + Compliance with data quality and governance standards. **Interview Details** Date: -22nd Jan – 23rd Jan & 27th Jan - 30th Jan Time: 12:00 PM – 3:30 PM Venue: 10th Floor, Towers D & E, Grand Canyon, ASF Insignia SEZ, Gwal Pahari, Gurgaon, Haryana – 122003 Contact: Shivangi Chauhan (📧 Email: schauha3@wm.com /7428923172) Equal Opportunity Employer: Minority/Female/Disability/Veteran