Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Description & Summary: A career within Technology Consulting services, will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives, assessing solution options, and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually researching new technologies to drive innovation and sustainable change.

Responsibilities:

• Set up technical standards and governance structure for the enterprise. • Create clear, concise, and comprehensive business requirement documents (BRD), use case scenarios, user stories, and functional specifications • Collaborate with business stakeholders (e.g., executives, managers, product owners) to understand business goals, needs, and challenges. • Create flowcharts, process diagrams, or data models to visualize and communicate processes. • Analyze existing business processes and workflows to identify inefficiencies, bottlenecks, or areas of improvement. Suggest process optimizations, system enhancements, or new technology solutions to improve business performance. • Develop and present regular reports and dashboards to stakeholders, using data analysis to support recommendations for business improvement. • Help ensure that business requirements are accurately captured and translated into functional and non-functional specifications for system development. • Assist in user acceptance testing (UAT) to verify that the developed solutions meet business needs. • Work with IT teams (e.g., developers, project managers, system architects) to design technology solutions based on business requirements. • Provide regular updates to business stakeholders and project teams on progress, challenges, and results. • Help the organization manage and adapt to changes, ensuring that stakeholders are onboard with process changes, technology solutions, and new workflows. • Collect feedback from end-users and stakeholders to refine processes and systems continually.

Mandatory skill sets:

· Mandatory certifications - any one of like:: CBAP, CCBA, PMI-PBA, CABA, CSM, - Certified Business Analysis Professional (CBAP), Certification of Competency in Business Analysis (CCBA), PMI-PBA (Professional in Business Analysis), Certified Agile Business Analyst (CABA), Certified ScrumMaster (CSM), Certified Professional in Business Analysis (CPBA), Agile Business Analyst Certification, Business Analytics Certification · Strong experienced in one or more below Banking Domain Knowledge: 1. Banking Regulations & Compliance: Knowledge of local and international banking regulations (e.g., RBI guidelines, Basel III, KYC/AML regulations, GST compliance) and how they impact business operations.

2. Retail & Corporate Banking: Understanding of products and services offered by retail and corporate banking, including: o Savings Accounts, Loans, Fixed Deposits, Credit Cards, Mortgages, etc. o Corporate Lending, Treasury Management, Trade Finance, Risk Management, etc. 3. Payment Systems: Familiarity with payment processing systems and protocols like RTGS, NEFT, IMPS, UPI, CBDC and digital wallets. 4. FinTech & Digital Banking: Awareness of the latest trends in FinTech, digital banking transformation, and banking apps. · Ability to create BRDs, use cases, process diagrams, design technology solutions, functional specifications drafting, API mapping, supporting SIT and UAT testing. · Data Analysis tools (Excel, SQL, Tableau, Power BI) · BPMN/UML tools such as Visio, Lucid chart etc., and requirements tools (JIRA, Confluence). · Domain-Specific KPIs & Systems Knowledge - Understanding of Core Banking Systems (Finacle, TCSBancs). · Effective stakeholder communication, collaboration, and change management skills

Preferred skill sets:

Banking KPIs such as ROA, NIM, LDR..

Years of experience required:

Minimum 5 years in business analysis, with at least 2 years in Banking/Financial sector experience

Education qualification:

BE/ BTech in (Computer Science/ Computer Science & Engineering/ Information Technology/ Software Engineering/ Electronics & Communications Engineering or equivalent degree in relevant discipline) or MCA or MTech/ MSc in (Computer Science/ Information Technology/ Electronic & Communications Engineering) with MBA in (Information Technology / Finance/ Operations / Marketing / Banking or equivalent degree in relevant discipline)

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Technology

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Customer Success Management (CSM)

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date