**Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** **Marken, UPS Healthcare Precision Logistics** (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation. **Job Purpose:** To process and coordinate daily logistics import activities. Implement production, productivity, quality, and achieve the appropriate level of volume within time constraints. **Main Duties and Responsibilities:** + Review import documents for accuracy and completeness + Ensure regulatory requirements are met, and proper documentation, including transit documents and customs clearances, exists for shipments; Knowledge of 3461 and 7501 documentation necessary + Have a strong knowledge of US import entry process, rules, and compliance + Communicate with clients about import and Customs related issues + Troubleshoot import related Customs and other government agency delays + Ensure documentation is accurately processed, distributed, and released to carrier, forwarders, customers, and agents in a timely manner + Prepare all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, etc.) + Maintain courteous, prompt, and efficient customer relations + Develop and maintain successful relationships with local vendors (e.g. airline representatives, freight forwarders, custom brokers) + Communicate with customer, supply chain and the management team to ensure necessary requirements are met + Collaborate with various on cross department activities promoting process optimization + Interfaces and assists other departments with process/compliance questions that may arise regarding import shipments + Hourly pay of $18.75 - 23.45 per hour **Qualifications:** + High School completion or equivalent. + 1+ years of direct US import entry process, rules, and compliance knowledge and expertise + Professional experience in customer service operations, preferentially in the international air freight, logistics or distribution + Preference for existing knowledge and experience of the pharmaceutical and clinical trial industry + Commitment to quality and attention to detail + Strong customer focus + Team player / self-dependent / motivated to succeed + Proficient in MS Office / Excel / Word + Unquestionable character and integrity **Working Conditions:** Occasional evening and weekend work upon request. **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. **Other Criteria:** UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. **Basic Qualifications:** Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer. **Pay Range:**